SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
$4
per agent, per month
ServiceNow IT Operations Management
Score 8.6 out of 10
N/A
Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
N/A
Pricing
SentinelOne Singularity
ServiceNow IT Operations Management
Editions & Modules
Singularity Ranger IoT
$4
per agent, per month
Singularity Core
$6
per agent, per month
Singularity Control
$8
per agent, per month
Singularity Complete
$12
per agent, per month
Singularity Cloud
$36
per VM/Kubernetes worker node, per month
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Offerings
Pricing Offerings
SentinelOne Singularity
ServiceNow IT Operations Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
SentinelOne Singularity
ServiceNow IT Operations Management
Features
SentinelOne Singularity
ServiceNow IT Operations Management
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
SentinelOne Singularity
9.1
15 Ratings
7% above category average
ServiceNow IT Operations Management
-
Ratings
Anti-Exploit Technology
9.514 Ratings
00 Ratings
Endpoint Detection and Response (EDR)
9.915 Ratings
00 Ratings
Centralized Management
8.815 Ratings
00 Ratings
Hybrid Deployment Support
8.37 Ratings
00 Ratings
Infection Remediation
9.715 Ratings
00 Ratings
Vulnerability Management
8.012 Ratings
00 Ratings
Malware Detection
9.815 Ratings
00 Ratings
AIOps Features
Comparison of AIOps Features features of Product A and Product B
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
If you’re integrating with a CCaaS platform, don't just stop at "Ticket Sync." Focus on the Service Mapping. Knowing which technical components support which "Customer Journeys" is the biggest value-add you can provide to your customers' businesses. Trust me, they will know the value added.
In platform expertise and workflows, so we don't allows have to build everything from scratch.
Tight integration within ServiceNow (especially ITSM) but also brings information and data in from other sources, so I don't feel we are stuck in a proprietary hole.
Increased investment in AIOps and automation
Relatively fast time to value with out-of-the-box capabilities and automation.
There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
ServiceNow IT Operations Management assists your organization in actualizing proactive operations by anticipating issues before they affect users or the business, averting problems, streamlining workflows, and revolutionizing how your teams work together. ServiceNow IT Operations Management solutions offer actionable insights for your infrastructure, enabling you to utilize pre-built capabilities to accelerate value delivery and maintain 24/7 digital service operations across your entire IT environment.
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
ServiceNow IT Operations Management is more flexible and easier to customize without altering core code. ServiceNow IT Operations Management enables more robust third-party integrations (e.g., Jira, Slack, ScienceLogic). ServiceNow IT Operations Management is easier to use and to implement. It is cloud-based and doesn't require "on-premise" infrastructure or solution.
SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
