TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sentry

    Score8.8 out of 10
    N/ASentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

    $26

    per month

    Retrace (legacy)

    Score8 out of 10
    N/AStackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about…

    $99

    up to 3 servers, 500,000 traces, and 1,000,000 logs

    Pricing
    SentryRetrace (legacy)
    Editions & Modules
    Team
    $26
    per month
    Business
    $80
    per month
    Developer
    Free
    Enterprise
    Contact sales team
    Essentials
    $99
    up to 3 servers, 500,000 traces, and 1,000,000 logs
    Standard
    249+
    2,000,000+ traces and 5,000,000+ logs
    Enterprise
    Custom
    Customer number of traces and logs
    Offerings
    Pricing Offerings
    SentryRetrace (legacy)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is based on trace and log usage.
    More Pricing Information
    Community Pulse
    SentryRetrace (legacy)
    Considered Both Products
    Sentry
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    SentryRetrace (legacy)
    Application Performance Management
    Comparison of Application Performance Management features of Sentry and Retrace (legacy)
    Feature
    Sentry
    -
    Ratings
    Retrace (legacy)
    6.4
    1 Ratings
    20% below category average
    Application monitoring00 Ratings7.01 Ratings
    Database monitoring00 Ratings6.01 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.01 Ratings
    Application dependency mapping and thresholding00 Ratings7.01 Ratings
    Server availability and performance monitoring00 Ratings6.01 Ratings
    Best Alternatives
    SentryRetrace (legacy)
    Small Businesses
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    Medium-sized Companies
    Airbrake
    Score8 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SentryRetrace (legacy)
    Likelihood to Recommend
    9.0
    (15 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    SentryRetrace (legacy)
    Likelihood to Recommend
    Sentry
    Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
    Incentivized
    Read full review
    Discontinued Products
    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Incentivized
    Read full review
    Pros
    Sentry
    • Great web interface. Lots of data available in a really clean format, with filtering options and more.
    • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
    • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
    • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
    Incentivized
    Read full review
    Discontinued Products
    • Integration of performance management with log management so you get the parameters sent
    • In-line log and error data in trace
    • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
    • Very reasonably priced
    Read full review
    Cons
    Sentry
    • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
    • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
    • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
    Incentivized
    Read full review
    Discontinued Products
    • To set up the fields that APM Plus monitors, you need to map each field area on each document.
    • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
    • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
    Incentivized
    Read full review
    Usability
    Sentry
    Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Sentry
    It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
    Incentivized
    Read full review
    Discontinued Products
    It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
    Read full review
    Return on Investment
    Sentry
    • So it has helped us for quick error resolutions.
    • From dashboard we are able to assign errors to particular member and see when its resolved.
    • Without customer informing us about errors we know what happened in real time helps in customer service also.
    Incentivized
    Read full review
    Discontinued Products
    • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
    • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
    • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
    Incentivized
    Read full review
    ScreenShots

    Retrace (legacy) Screenshots

    Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.