ManageEngine ServiceDesk Plus vs. Virima
ManageEngine ServiceDesk Plus vs. Virima
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month | |
Virima | N/A | Virima is a SaaS platform from Virima Technologies in Atlanta, that aims to solve the toughest IT Operations management and reporting challenges. With Virima’s automated Infrastructure Discovery, trustworthy CMDB, and Service Mapping visualizations, the vendor says IT staff will be ready to make informed decisions with fast-tracked insights. | N/A |
ManageEngine ServiceDesk Plus | Virima | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ManageEngine ServiceDesk Plus | Virima |
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ManageEngine ServiceDesk Plus | Virima | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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ManageEngine ServiceDesk Plus | Virima | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Atera Score 8.8 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | KACE Systems Management Appliance Score 9.1 out of 10 |
Enterprises | SymphonyAI IT Service Management Score 9.1 out of 10 | KACE Systems Management Appliance Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine ServiceDesk Plus | Virima | |
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Likelihood to Recommend | 9.0 (22 ratings) | 9.6 (3 ratings) |
Likelihood to Renew | 6.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (6 ratings) | - (0 ratings) |
Support Rating | 9.0 (3 ratings) | - (0 ratings) |
ManageEngine ServiceDesk Plus | Virima | |
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Likelihood to Recommend | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies
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Pros | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies
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Cons | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies
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Likelihood to Renew | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies No answers on this topic |
Usability | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies No answers on this topic |
Support Rating | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies No answers on this topic |
Alternatives Considered | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies
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Return on Investment | ![]() ManageEngine, A Div of Zoho Corporation Pvt Ltd
| ![]() Virima Technologies
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ScreenShots |