ServiceNow App Engine vs. Supabase

I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.

Incentivized

Supabase can be used for strong custom backends for games and full-stack web applications. Self-hosting is not as great of an option just yet, and Supabase is still being developed actively so there are still legitimate problems that can be encountered, but this project seems to be going in a positive direction and has been useful for us.

Incentivized

• App Engine can be used by non-developers to create Applications on the go, without coding.
• App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
• App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.

Incentivized

• Getting up and running quickly and cheaply
• Edge functions
• Flexibility with login options
• Data GUI
• Settings GUI

Incentivized

• The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
• It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.

Incentivized

• The policies preventing turning off a server are nonsense
• On a lower pricing tier, reaching a usage limit can prevent setting modification to go back under that usage limit
• It's still in beta, so use in production can be problematic at times

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction

Incentivized

It still takes some ability to be able to use all the features, but you may not need to use all the features. Even though a lot of Supabase is straightforward, you will still want experienced backend developers working with this tech. I wouldn't recommend having frontend specialists deal with this much.

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.

Incentivized

The extent of the options offered by Supabase far exceeded other similar products we've tried in the past. Also, their documentation has been excellent for us. Self-hosting is not what it's cracked up to be, but that's usually the case with these kinds of tools, anyway. I don't know anyone else I've talked to about Supabase who self-hosts, either. For something super micro small, Pocketbase is genuinely self-hostable, but it's been best for prototypes and proofs-of-concept, perhaps not with something expecting a lot of users. That's where Supabase's scalability and flexibility become more valuable.

Incentivized

It is scalable but not reliable

Incentivized

• We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
• By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.

Incentivized

• Gave us a scalable system to reduce a client's backend costs by over 75%
• Allowed us to get a custom backend up for an internal plugin in half the time we originally expected

Incentivized