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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A

    Syncfusion Essential Studio

    Score7.3 out of 10
    N/ASince 2002, Essential Studio® has supported the development of software applications across industries and economic sectors, in both public and private enterprises.

    $0

    with the Syncfusion Essential Studio Community License. It includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue and 5 or fewer developers.

    Pricing
    ServiceNow App EngineSyncfusion Essential Studio
    Editions & Modules
    No answers on this topic
    1. Syncfusion Essential Studio Community License
    $0
    *The Syncfusion Essential Studio Community License includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue, 5 or fewer developers, and 10 or fewer total employees. Note: An entity or organization may not have ever received more than $3,000,000 USD in capital from an outside source, such as private equity or venture capital, in order to be eligible for the Community License.
    2. Essential Studio UI Edition
    Custom Quote
    per year Packages to suit teams of all sizes
    3. Essential Studio Document SDK
    Custom Quote
    per year Packages to suit teams of all sizes
    5. Essential Studio Standalone Document SDKs
    Custom Quote
    per year PDF Viewer SDK; DOCX Editor SDK; Spreadsheet Editor SDK
    4. Essential Studio Standalone UI SDKs
    Custom Quote
    per year Grid SDK*; Chart SDK*; Schedular SDK; Gantt SDK; Rich Text Editor SDK; Diagram SDK; File Manager SDK*
    Offerings
    Pricing Offerings
    ServiceNow App EngineSyncfusion Essential Studio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Grid SDK, Chart SDK, and File Manager SDK are also included as part of the Essential Studio UI Edition. **The Syncfusion Essential Studio Community License includes free access to all 1,600+ controls and is available to companies and individuals with less than $1 million USD in annual gross revenue, 5 or fewer developers, and 10 or fewer total employees. Note: An entity or organization may not have ever received more than $3,000,000 USD in capital from an outside source, such as private equity or venture capital, in order to be eligible for the Community License.
    More Pricing Information
    Community Pulse
    ServiceNow App EngineSyncfusion Essential Studio
    Considered Both Products
    ServiceNow
    No answer on this topic
    Syncfusion
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    93%
    Implementation went as expected
    26 Answers
    Features
    ServiceNow App EngineSyncfusion Essential Studio
    Low-Code Development
    Comparison of Low-Code Development features of ServiceNow App Engine and Syncfusion Essential Studio
    Feature
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Syncfusion Essential Studio
    -
    Ratings
    Visual Modeling7.312 Ratings00 Ratings
    Drag-and-drop Interfaces8.411 Ratings00 Ratings
    Platform Security8.412 Ratings00 Ratings
    Platform User Management8.012 Ratings00 Ratings
    Reusability8.411 Ratings00 Ratings
    Platform Scalability8.312 Ratings00 Ratings
    Best Alternatives
    ServiceNow App EngineSyncfusion Essential Studio
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Progress Kendo UI
    Score8 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Progress Telerik
    Score9.4 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Progress Telerik
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow App EngineSyncfusion Essential Studio
    Likelihood to Recommend
    8.5
    (13 ratings)
    8.8
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    8.2
    (9 ratings)
    8.5
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (4 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    4.9
    (2 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ServiceNow App EngineSyncfusion Essential Studio
    Likelihood to Recommend
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Syncfusion
    The datagrid is probably their most popular control I would think. It is so flexible and configurable. Most of mine are plain views in ASP.NET Core, but I have a whole bunch that are dynamically created at runtime in my controller. That is so powerful.
    Read full review
    Pros
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Syncfusion
    • Integrates well into Microsoft tech stack. i.e. ASP.NET, Blazor etc. So it acts as a plug-n-play, which is great!
    • Shrinks the development cycle without adding too much of its own ecosystem overhead.
    • Provides different UI skins so the controls don't appear as "stitched".
    Read full review
    Cons
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Syncfusion
    • Sometimes links point to dead addresses in the documentation.
    • Some components have a difficult learning curve but that is usually due to the complexity of the control.
    • Minor version changes introduce breaking changes, for example updating from 20.1.x to 20.2.x gives us licensing errors, which in my opinion is a kind of breaking change as it requires all users to update their licenses.
    • Theming with CSS variables is not possible. Access to Theme Studio code is not possible. So a fully custom solution is needed to make Syncfusion Essential Studio Enterprise Edition components themeable with CSS variables.
    Read full review
    Likelihood to Renew
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Syncfusion
    It takes effort to include a new component library into existing software, especially in our case where we have 5 large applications that are written and maintained by about 100 developers. So changing such a core thing comes with a lot of effort. The other reason we will very likely renew our use of Syncfusion Essential Studio Enterprise Edition is that it works really well and has helped us to speed up the development process.
    Read full review
    Usability
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Syncfusion
    I would rate Syncfusion® Essential Studio® a 10 out of 10 for overall usability. The components are intuitive to implement, with clear APIs and consistent design patterns across the suite. This makes it easy for developers to get started quickly and reduces the learning curve even when working with new controls.
    In addition, the documentation and sample projects provide practical guidance that helps accelerate development. The built-in customization options also allow us to adapt the components to fit our branding and business requirements without excessive effort. Overall, the usability is one of the key reasons why Syncfusion has become an essential part of our development toolset.
    Read full review
    Reliability and Availability
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Syncfusion
    No answers on this topic
    Support Rating
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Syncfusion
    Although I have decades of software development experience, I had never created a website from scratch before, and my html and css skills are not particularly strong. Between documentation and incredible dedication from the support team they helped me overcome all of my challenges. It's amazing that they typically create sample code for most of the issues that I submitted. On rare occasions where I uncovered a defect they kept me informed as to its status, and typically resolved it in a short-term release, and/or gave me a reasonable workaround. They hopped on zoom calls with me on multiple occasions when necessary.
    Read full review
    Implementation Rating
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Syncfusion
    Feedback from the team has been very positive.
    Read full review
    Alternatives Considered
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Syncfusion
    Firstly, there is a free version for small businesses and it allows you to jump start without risk. I found one of the other products a bit short in the number of out-of-the-box supported events handlers for each control and, although you can manually add them, I feel more comfortable to just have them ready. After using the free version I just felt in love with Syncfusion Essential Studio Enterprise Edition controls and decided to stay with them; they have all I need and more. The usage of Syncfusion Essential Studio Enterprise Edition controls is straightforward and intuitive. Support is world-class even for the free version; you get answers in 24 hours at most. Also, the support team is ready to remotely connect to your project in case it is needed; we have had one situation like this, and the issue was solved.
    Read full review
    Scalability
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Syncfusion
    No answers on this topic
    Return on Investment
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    Syncfusion
    • First of all, I think the best positive impact is the reduce of time development. I do not know exactly how much time, but certainly, using the framework we save a lot of effort and time.
    • About negative impact, sometimes using the controls of the framewrok have a signifcant impact in the execution time and page load.
    • And of course, the use of Syncfusion Essential Studio Enterprise Edition has a significant impact of the learning of javascript and JQUERY.
    Read full review
    ScreenShots

    Syncfusion Essential Studio Screenshots

    Screenshot of An overview of Syncfusion® Essential Studio®, which is a software package that includes more than 1,600 components and frameworks for WinForms, WPF, ASP.NET (Web Forms, MVC, Core), UWP, WinUI, Flutter, Blazor, JavaScript, Angular, Vue, and React.Screenshot of The DataGrid control, which is a grid component that helps display and manipulate large amounts of data in a tabular format. Its feature set includes functionalities like data binding, sorting, grouping, editing, filtering, swiping, dragging, resizing, loading more items, pull-to-refresh, and exporting to Excel and PDF file formats.Screenshot of The PDF Viewer, which is .NET PDF class library developed with 100% managed C# code that can be used to create, read, and write PDFs.