TrustRadius

ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
ServiceNow DevOps
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ServiceNow DevOps
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
ServiceNow DevOps
Considered Both Products
ServiceNow DevOps
Verified User
Employee
Chose ServiceNow DevOps
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Verified User
Administrative Assistant
Chose ServiceNow DevOps
I think both pieces of software have their positives and negatives. In some ways I preferred ATOS as it had a lot more complex options for selecting what you were looking for, however, I found it more difficult to navigate. ServiceNow DevOps has felt a lot cleaner to move …
Verified User
Engineer
Chose ServiceNow DevOps
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through …
Best Alternatives
ServiceNow DevOps
Small Businesses
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies
GitHub
GitHub
Score 9.1 out of 10
Enterprises
Perforce P4
Perforce P4
Score 6.8 out of 10
All AlternativesView all alternatives
User Ratings
ServiceNow DevOps
Likelihood to Recommend
9.0
(5 ratings)
User Testimonials
ServiceNow DevOps
Likelihood to Recommend
ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
Verified User
Anonymous
Read full review
Pros
ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
Verified User
Anonymous
Read full review
Cons
ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
Verified User
Anonymous
Read full review
Alternatives Considered
ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
Verified User
Anonymous
Read full review
Return on Investment
ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
SJ
Read full review
ScreenShots