Servigistics vs. Stitch Labs (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Servigistics
Score 10.0 out of 10
N/A
PTC Servigistics is a service parts optimization solution that optimizes the user's inventory to ensure the right part is in the right place at the right time for the right price.N/A
Stitch Labs (discontinued)
Score 7.1 out of 10
N/A
Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
Pricing
ServigisticsStitch Labs (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServigisticsStitch Labs (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ServigisticsStitch Labs (discontinued)
Best Alternatives
ServigisticsStitch Labs (discontinued)
Small Businesses
Webgility
Webgility
Score 9.7 out of 10
Webgility
Webgility
Score 9.7 out of 10
Medium-sized Companies
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServigisticsStitch Labs (discontinued)
Likelihood to Recommend
9.0
(1 ratings)
1.1
(5 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(3 ratings)
User Testimonials
ServigisticsStitch Labs (discontinued)
Likelihood to Recommend
PTC
Servigistics is very well suited if you are in need of a one-stop solution for all your Inventory Management scenarios. The software can be molded & updated as per your liking and can cater to a wide variety of industries, be it logistics, manufacturing, or even pharmaceuticals. Back end support is the best if you face any issue while using the software & your queries are resolved with utmost precision & within the specified time frame Slight upgrade in GUI would make this one of the best tools in the market when it comes to Inventory Management
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Discontinued Products
I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
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Pros
PTC
  • The ability to manage your inventory to have just the right tool at the right time
  • The scope of improvements can be done using the software's intuitive problem-solving model
  • The ability to mold the service being offered to cater to the latest trends in inventory management
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Discontinued Products
  • Inventory management.
  • Order management.
  • Reporting and analytics.
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Cons
PTC
  • GUI updates can be done on a more frequent basis
  • Better FAQ section & the ability to connect with a specialist in case you have a specific problem that needs resolution
  • The ability to modify the service on the go rather than go through a lengthy process of approvals
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Discontinued Products
  • Reporting does not work for multiple currencies.
  • There is often a lag when syncing products.
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Usability
PTC
No answers on this topic
Discontinued Products
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
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Support Rating
PTC
No answers on this topic
Discontinued Products
We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
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Alternatives Considered
PTC
No answers on this topic
Discontinued Products
I have not researched other alternatives as this solved my problems.
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Return on Investment
PTC
  • A positive inventory management rate of almost 11% over past year
  • Loss due to unavailability of parts reduced by almost 13%
  • ROI of more than 10% using FIFO method
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Discontinued Products
  • We had to migrate off this system which was not ideal after being discontinued
  • Was a simple to use medium price range solution to scaling businesses
  • UI/UX was intuitive and was easy to train employees
Read full review
ScreenShots