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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    Pricing
    servisSyncro
    Editions & Modules
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    Offerings
    Pricing Offerings
    servisSyncro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.Discount available for annual payment.
    More Pricing Information
    Community Pulse
    servisSyncro
    Considered Both Products
    servis.ai
    No answer on this topic
    SyncroMSP Servably Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    servisSyncro
    Sales Force Automation
    Comparison of Sales Force Automation features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    24% above category average
    Syncro
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Syncro
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Syncro
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Syncro
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    Syncro
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    Syncro
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Custom objects10.01 Ratings00 Ratings
    Scripting environment10.01 Ratings00 Ratings
    API for custom integration10.01 Ratings00 Ratings
    Security
    Comparison of Security features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    17% above category average
    Syncro
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    Syncro
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of servis and Syncro
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    Syncro
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of servis and Syncro
    Feature
    servis
    6.0
    1 Ratings
    24% below category average
    Syncro
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of servis and Syncro
    Feature
    servis
    -
    Ratings
    Syncro
    6.4
    3 Ratings
    11% below category average
    Virtualization monitoring00 Ratings7.43 Ratings
    IT Asset Discovery00 Ratings5.32 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of servis and Syncro
    Feature
    servis
    -
    Ratings
    Syncro
    7.6
    4 Ratings
    7% above category average
    Remote monitoring00 Ratings8.44 Ratings
    Network device monitoring00 Ratings6.63 Ratings
    Activity Monitoring00 Ratings7.83 Ratings
    Management Tasks
    Comparison of Management Tasks features of servis and Syncro
    Feature
    servis
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    8% above category average
    Patch Management00 Ratings7.73 Ratings
    Policy-based automation00 Ratings6.93 Ratings
    Remote Access
    Comparison of Remote Access features of servis and Syncro
    Feature
    servis
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    4% above category average
    Attended device access00 Ratings8.83 Ratings
    Unattended device access00 Ratings7.63 Ratings
    Mobile device access00 Ratings7.01 Ratings
    Virtual device access00 Ratings8.02 Ratings
    Multiple-display support00 Ratings4.52 Ratings
    Multiple concurrent sessions00 Ratings8.13 Ratings
    Best Alternatives
    servisSyncro
    Small Businesses
    Salesflare
    Score10 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    servisSyncro
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.4
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    6.9
    (4 ratings)
    User Testimonials
    servisSyncro
    Likelihood to Recommend
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    Pros
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    Cons
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    Usability
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    Alternatives Considered
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    Return on Investment
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    ScreenShots

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.