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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Unidesk (Discontinued)

    Score5.7 out of 10
    N/AUnidesk was a virtual desktop technology from the Massachusetts company of the same name, and acquired by Citrix. It has reached End of Life (EOL).N/A
    Pricing
    Progress ShareFileUnidesk (Discontinued)
    Editions & Modules
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    No answers on this topic
    Offerings
    Pricing Offerings
    Progress ShareFileUnidesk (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Progress ShareFileUnidesk (Discontinued)
    Considered Both Products
    Progress ShareFile
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    59 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    Progress ShareFileUnidesk (Discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of Progress ShareFile and Unidesk (Discontinued)
    Feature
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Unidesk (Discontinued)
    -
    Ratings
    Versioning9.077 Ratings00 Ratings
    Video files8.857 Ratings00 Ratings
    Audio files9.153 Ratings00 Ratings
    Document collaboration9.082 Ratings00 Ratings
    Access control9.589 Ratings00 Ratings
    File search8.090 Ratings00 Ratings
    Device sync9.575 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Progress ShareFile and Unidesk (Discontinued)
    Feature
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    Unidesk (Discontinued)
    -
    Ratings
    User and role management9.484 Ratings00 Ratings
    File organization9.490 Ratings00 Ratings
    Device management9.571 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Progress ShareFile and Unidesk (Discontinued)
    Feature
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Unidesk (Discontinued)
    -
    Ratings
    Performance9.287 Ratings00 Ratings
    Reliability8.990 Ratings00 Ratings
    Storage Reports8.373 Ratings00 Ratings
    Best Alternatives
    Progress ShareFileUnidesk (Discontinued)
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    VMware Fusion
    Score7.4 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    VMware Fusion
    Score7.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress ShareFileUnidesk (Discontinued)
    Likelihood to Recommend
    8.8
    (119 ratings)
    8.1
    (7 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.6
    (33 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Progress ShareFileUnidesk (Discontinued)
    Likelihood to Recommend
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Discontinued Products
    Right now, I would advise it to anybody who has 1,500 or fewer users they wish to provide desktops for. I would advise to go with persistent desktops or use a UEM solution like AppSense or RES Workspace Manager when trying the non-persistent desktops. I would suggest that using an AppVirt product like App-V with Unidesk still makes a lot of sense as you can use Shared Content Store Mode and sequence once for many. AppVirt solutions still have value with isolation. I would suggest looking at Turbo browsers for their redirect feature to an sandboxed browser running legacy IE or a browser with Java or Flash (to eliminate security threats related to these running locally on the system). Also, I would suggest looking at Atlantis for deduplicating those desktops and allow them to perform quicker with less storage required. Unidesk by itself is awesome. It really simplifies things. Throw it together with other products and each compliments the other well. Also, Unidesk makes some of those other products more valuable as you're not completely reliant on them like you would be without Unidesk.
    Incentivized
    Read full review
    Pros
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Discontinued Products
    • Creating application layers is easy to do. It's just a matter of installing the applications as you would normally do on a computer.
    • Unidesk's technology isn't sandbox like VMware's ThinApp technology so it works much better and is more compatible with other software.
    • The admin console and technology in general is easy to learn for the administrator while it's transparent to the end users.
    Incentivized
    Read full review
    Cons
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Discontinued Products
    • Disaster recovery options for the Unidesk solution are not easily accessible or require personalized attention from support.
    • Issues when creating software layers do not always have a obvious fix. Make sure to look for and follow Unidesk's published "recipes."
    • The software/OS layering introduced by Unidesk is not "sanctioned" behavior by Microsoft, and thus you're at the mercy of Unidesk's ability to keep up with widespread changes to operating systems.
    Incentivized
    Read full review
    Likelihood to Renew
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Discontinued Products
    Unidesk has been a solid product for us. We continue to rely on its simplicity and scalability.
    Incentivized
    Read full review
    Usability
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Discontinued Products
    AppVolumes seems to be a lot less mature as a product. It does have some benefits over Unidesk e.g. the fact it doesn't include the OS Layer (image management) side means I can just use it for the app layering piece if I like. I can also deploy my application layers to physical desktops BUT I have had less success compatibility wise with my applications as AppVolumes 'AppStacks'. I believe Unidesk has a better handle on the do's and don'ts, or at least may be a little more honest about them. I also don't enjoy the Console with AppVolumes and while I can use it without the image management or tied into the stack the way Unidesk is...you also lose that image management and need to couple it with another product in some scenarios. FlexApp to me is stronger than AppVolumes. FlexApp is coupled with a profile management solution called ProfileUnity which makes it a more attractive alternative (at least at the time of me posting this). However, I prefer other UEM products at this moment in time. I also value the image management and ease of a single console for all of Virt Desktop management that Unidesk provides.
    Incentivized
    Read full review
    Scalability
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    Discontinued Products
    • Storage density with Unidesk (via the use of OS/application layering) is 60-70% improved over standard persistent one-to-one virtual desktops.
    • Unidesk virtual machines can be deployed in under 10 minutes by a lower tier of technician without the need to "touch" the vCenter hypervisor.
    • Reliable performance across Unidesk virtual workstations. Added desktops/layers does not adversely effect performance nearly as bad as older persistent desktops.
    Incentivized
    Read full review
    ScreenShots

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature