ShipperHQ vs. Shiptrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShipperHQ
Score 9.0 out of 10
N/A
ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A
Shiptrack
Score 8.0 out of 10
N/A
N/A
$18.37
per month
Pricing
ShipperHQShiptrack
Editions & Modules
Essentials Plan
Contact Vendor
month
Standard Plan
Contact Vendor
month
Pro Plan
Contact Vendor
month
Enterprise
Contact Vendor
month
Basic
$18.37
per month
Offerings
Pricing Offerings
ShipperHQShiptrack
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$250 hourNo setup fee
Additional Details
More Pricing Information
Community Pulse
ShipperHQShiptrack
Features
ShipperHQShiptrack
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ShipperHQ
10.0
2 Ratings
25% above category average
Shiptrack
-
Ratings
Website integration10.02 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ShipperHQ
8.0
2 Ratings
0% below category average
Shiptrack
-
Ratings
Shipping10.02 Ratings00 Ratings
Custom functionality5.92 Ratings00 Ratings
Best Alternatives
ShipperHQShiptrack
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ShipperHQShiptrack
Likelihood to Recommend
8.9
(3 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ShipperHQShiptrack
Likelihood to Recommend
ShipperHQ (WebShopApps)
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
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MHP Solution Group
No answers on this topic
Pros
ShipperHQ (WebShopApps)
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
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MHP Solution Group
No answers on this topic
Cons
ShipperHQ (WebShopApps)
  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
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MHP Solution Group
No answers on this topic
Likelihood to Renew
ShipperHQ (WebShopApps)
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
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MHP Solution Group
No answers on this topic
Usability
ShipperHQ (WebShopApps)
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
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MHP Solution Group
No answers on this topic
Support Rating
ShipperHQ (WebShopApps)
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
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MHP Solution Group
No answers on this topic
Alternatives Considered
ShipperHQ (WebShopApps)
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
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MHP Solution Group
No answers on this topic
Return on Investment
ShipperHQ (WebShopApps)
  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
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MHP Solution Group
No answers on this topic
ScreenShots

ShipperHQ Screenshots

Screenshot of Screenshot of