TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShipperHQ

    Score8.2 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A

    Track-POD

    Score9 out of 10
    N/AA Last-Mile Delivery Software in the Cloud and a Delivery Management Platforms, that helps users manage their businesses, and allows users to significantly increase revenues and profits, harmonizing the sales team with the logistics team.N/A
    Pricing
    ShipperHQTrack-POD
    Editions & Modules
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    No answers on this topic
    Offerings
    Pricing Offerings
    ShipperHQTrack-POD
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$250 hourOptional
    Additional Details—Users can opt to pay per driver/vehicle, or per number of jobs a month.
    More Pricing Information
    Features
    ShipperHQTrack-POD
    Online Storefront
    Comparison of Online Storefront features of ShipperHQ and Track-POD
    Feature
    ShipperHQ
    10.0
    2 Ratings
    25% above category average
    Track-POD
    -
    Ratings
    Website integration10.02 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of ShipperHQ and Track-POD
    Feature
    ShipperHQ
    8.0
    2 Ratings
    1% below category average
    Track-POD
    -
    Ratings
    Shipping10.02 Ratings00 Ratings
    Custom functionality5.92 Ratings00 Ratings
    Best Alternatives
    ShipperHQTrack-POD
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShipperHQTrack-POD
    Likelihood to Recommend
    8.9
    (3 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ShipperHQTrack-POD
    Likelihood to Recommend
    ShipperHQ (WebShopApps)
    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Incentivized
    Read full review
    Track-POD
    I would recommend Track-POD for any every business related deliveries. At time we have deadlines to meet and sometimes we need original copies of documents to be delivered some distance away, whether for signing or viewing. We would always used Track-POD because they are fast and very convenient.
    Incentivized
    Read full review
    Pros
    ShipperHQ (WebShopApps)
    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Incentivized
    Read full review
    Track-POD
    • Deliver on time
    • Real time tracking
    • Proof of delivery
    Incentivized
    Read full review
    Cons
    ShipperHQ (WebShopApps)
    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Incentivized
    Read full review
    Track-POD
    • Communication with drivers
    • Sign on delivery
    Incentivized
    Read full review
    Likelihood to Renew
    ShipperHQ (WebShopApps)
    I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
    Incentivized
    Read full review
    Track-POD
    No answers on this topic
    Usability
    ShipperHQ (WebShopApps)
    I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
    Incentivized
    Read full review
    Track-POD
    No answers on this topic
    Support Rating
    ShipperHQ (WebShopApps)
    Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
    Incentivized
    Read full review
    Track-POD
    No answers on this topic
    Alternatives Considered
    ShipperHQ (WebShopApps)
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
    Incentivized
    Read full review
    Track-POD
    FedEx is an ok delivery service, however they are very outdated compared to Track-POD. Track-POD is more technologically advanced, especially since they provide real time tracking and this allows users to be fully aware at all times.
    Incentivized
    Read full review
    Return on Investment
    ShipperHQ (WebShopApps)
    • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
    • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
    • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
    Incentivized
    Read full review
    Track-POD
    • Cost efficient
    • Safe delivery
    • Electronic documents
    Incentivized
    Read full review
    ScreenShots

    ShipperHQ Screenshots

    Product screenshotProduct screenshot

    Track-POD Screenshots

    Screenshot of Track-POD web dispatcher Plan & Track dashboardScreenshot of Track-POD Plan & Track Dashboard and the Courier Driver AppScreenshot of Track-POD Customer Portal for shippersScreenshot of Track-POD Driver App for iOS and AndroidScreenshot of Track-POD Custom Live Tracking ToolsScreenshot of Track-POD Analytics Dashboard