Likelihood to Recommend If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
Read full review If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
Read full review Pros Easy to access. No login or registration is required for people to sign up for slots--just click the link and go. No real technical expertise or knowledge is necessary to successfully use the tool. Several different options/styles of signups are available. Read full review Affordable. Allows multiple discount codes and multiple price levels. Excellent customer service. WordPress plug-in that worked flawlessly. Read full review Cons Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from) Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted). Read full review Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat. Read full review Likelihood to Renew It is a great product that works efficiently for our needs
Read full review Support Rating I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Read full review Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
Read full review Alternatives Considered I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
Read full review Ticket Tailor is much more flexible at a much lower price point than
Eventbrite . It was, by far, the most practical and affordable solution. The same functionality with
Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Read full review Return on Investment Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version Read full review A box office that is easy to use. The ability to cover box office costs by setting a service charge. Seamless integration with our website. Read full review ScreenShots