SimplePractice vs. Valant EHR

I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion

Incentivized

Valant is a great space for front office to use in a patient/medical setting. I think it's best used on a small scale than a large scale. I have found it challenging at times with multiple locations and with about 3000 patients to keep track. Valant is excellent at record keeping, and communicating with the client via the patient portal. However, due to size and limited functionality - this would be hard to maintain for a larger scale.

Incentivized

• Intake paperwork formatting
• Calendar interface and ease of use
• Automated features such as appointment reminders

Incentivized

• User Friendly - Valant is user friendly and easy to navigate
• Record Keeping - it allows you to upload docs and files within the patient charts to keep on file at all times.
• Scheduling - Easy to view and make/edit appointments
• Access Management - easy to set features viewable by specific people only such as physicians versus nonclinical
• Reporting - lots of reporting that can be used for a multitude of things from payment billing to notes, etc

Incentivized

• Would like more usability on the app.

Incentivized

• BILLING- This is all Caps - There can be room for improvement in terms of billing efficiency
• Automatic Reporting - this would be beneficial to set up or have as a feature
• Billing Dashboard - to view all accounts that have matured or are outstanding
• Batch Posting - be it insurances or specific patients. Even Superbills cannot be "chosen" by specific people - it's all clients with balances that are active or no balances and all charges but nothing that says you want statements for say these 20 people.
• Appointment Recording - this could be more efficient versus one by one processing.

Incentivized

It's very user friendly. The workspace is big, easy to read and navigate. Also, the resource knowledge base is great for when you have questions and there are several videos and guides for how to use or do something. I have had less than a year of using it and adopted it pretty quickly within the first 3 months.

Incentivized

I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

Incentivized

Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

Incentivized

• The electronic paperwork has established me as a professional in the modern age
• It has allowed me to streamline parts of my group practice
• It has helped me stay organized and keep up with things to be done

Incentivized

• Labor efficiency - this has been negative. Billing has had a lot of manual processes that unfortunately take up a lot of man hours - if this were improved, I could see a ROI that's positive
• Valant has been great at certain features including the "waitlist" to capture patients and improve our chances for revenue being increased

Incentivized