Item: SimplePractice
Rating: 5
Author: Verified User

Overall Satisfaction with SimplePractice

Use Cases and Deployment Scope

SimplePractice was used to manage client appointments, notes, and accounting. Also was helpful with sending out monthly superbills and appointment reminders. All employees were able to utilize all features under one joint account. It addresses the problem of having excessive paperwork and file cabinets with limited accessibility, especially within the digital age.

Pros and Cons

Pros

Intake paperwork formatting
Calendar interface and ease of use
Automated features such as appointment reminders

Cons

Not being able to add 2 therapists to a client
Having a steep learning curve to figure out where all the features were located
Increased pricing with forced features that I did not plan to ever use
Not having IvyPay as a payment option
Only having one way calendar sync

Most Important Features

Electronic notes
Automated superbills
Automated appointment reminders
Calendar sync (even though one way)

Return on Investment

The electronic paperwork has established me as a professional in the modern age
It has allowed me to streamline parts of my group practice
It has helped me stay organized and keep up with things to be done

Alternatives Considered

I ultimately ended up leaving SimplePractice for TherapyMate in March with the price increase. My reasoning was, that even though the interface is not as aesthetically pleasing, TherapyMate had all of the features I needed in my EHR system at dramatic savings per month. There were of course some pros and cons I had to weigh out for both of them, but ultimately the price of TherapyMate superseded any pros for SimplePractice.

Key Insights

Do you think SimplePractice delivers good value for the price?

Are you happy with SimplePractice's feature set?

Yes

Did SimplePractice live up to sales and marketing promises?

Yes

Did implementation of SimplePractice go as expected?

Yes

Would you buy SimplePractice again?

Yes

Other Software Used

Squarespace, Acuity Scheduling, a Squarespace company, Zoom

Likelihood to Recommend

This is the first EHR platform I used. It is very professionally done with an aesthetically pleasing interface and has broad functionality. I would recommend it to a colleague who is a single practitioner with a small solo practice. I would not, however, recommend it to a group practice owner as I have found many alternatives that are just as good for a noticeable pricing difference with SimplePractice’s new fee structure.

Comments

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SimplePractice: The highs, lows, and everything in between