SimplePractice: The highs, lows, and everything in between
May 10, 2022

SimplePractice: The highs, lows, and everything in between

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SimplePractice

SimplePractice was used to manage client appointments, notes, and accounting. Also was helpful with sending out monthly superbills and appointment reminders. All employees were able to utilize all features under one joint account. It addresses the problem of having excessive paperwork and file cabinets with limited accessibility, especially within the digital age.
  • Intake paperwork formatting
  • Calendar interface and ease of use
  • Automated features such as appointment reminders
  • Not being able to add 2 therapists to a client
  • Having a steep learning curve to figure out where all the features were located
  • Increased pricing with forced features that I did not plan to ever use
  • Not having IvyPay as a payment option
  • Only having one way calendar sync
  • Electronic notes
  • Automated superbills
  • Automated appointment reminders
  • Calendar sync (even though one way)
  • The electronic paperwork has established me as a professional in the modern age
  • It has allowed me to streamline parts of my group practice
  • It has helped me stay organized and keep up with things to be done
I ultimately ended up leaving SimplePractice for TherapyMate in March with the price increase. My reasoning was, that even though the interface is not as aesthetically pleasing, TherapyMate had all of the features I needed in my EHR system at dramatic savings per month. There were of course some pros and cons I had to weigh out for both of them, but ultimately the price of TherapyMate superseded any pros for SimplePractice.

Do you think SimplePractice delivers good value for the price?


Are you happy with SimplePractice's feature set?


Did SimplePractice live up to sales and marketing promises?


Did implementation of SimplePractice go as expected?


Would you buy SimplePractice again?


This is the first EHR platform I used. It is very professionally done with an aesthetically pleasing interface and has broad functionality. I would recommend it to a colleague who is a single practitioner with a small solo practice. I would not, however, recommend it to a group practice owner as I have found many alternatives that are just as good for a noticeable pricing difference with SimplePractice’s new fee structure.