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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Simpro

    Score8.4 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A

    Superhuman Docs

    Score8.9 out of 10
    N/ASuperhuman Docs is a collaborative workspace for creating documents, project hubs, knowledge bases, trackers, dashboards, and internal workflows. A document can combine written content with tables, formulas, buttons, charts, reactions, voting, and interactive views, allowing teams to keep plans and operational data together.

    $15

    per month

    Pricing
    SimproSuperhuman Docs
    Editions & Modules
    No answers on this topic
    Pro
    $15
    per month
    Business
    $40
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    SimproSuperhuman Docs
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSimpro uses quote-based pricing tailored to each business and its requirements. A personalized demo and consultation are available. Simpro does not offer a self-service free trial or free version. Pricing varies based on the selected platform capabilities, add-ons, onboarding, training, and professional services.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    SimproSuperhuman Docs
    Considered Both Products
    Simpro Software
    No answer on this topic
    Superhuman Platform Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    20 Answers
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    SimproSuperhuman Docs
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    Kickserv
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    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SimproSuperhuman Docs
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.0
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.1
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    7.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    SimproSuperhuman Docs
    Likelihood to Recommend
    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
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    Superhuman Platform Inc.
    Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
    Incentivized
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    Pros
    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Incentivized
    Read full review
    Cons
    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Incentivized
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    Likelihood to Renew
    Simpro Software
    No answers on this topic
    Superhuman Platform Inc.
    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Incentivized
    Read full review
    Usability
    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
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    Superhuman Platform Inc.
    There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.
    Incentivized
    Read full review
    Reliability and Availability
    Simpro Software
    No answers on this topic
    Superhuman Platform Inc.
    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Incentivized
    Read full review
    Performance
    Simpro Software
    No answers on this topic
    Superhuman Platform Inc.
    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
    Incentivized
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    Support Rating
    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
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    Superhuman Platform Inc.
    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
    Incentivized
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    Implementation Rating
    Simpro Software
    No answers on this topic
    Superhuman Platform Inc.
    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Incentivized
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    Alternatives Considered
    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
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    Superhuman Platform Inc.
    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Incentivized
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    Scalability
    Simpro Software
    No answers on this topic
    Superhuman Platform Inc.
    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Incentivized
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    Return on Investment
    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Incentivized
    Read full review
    ScreenShots

    Simpro Screenshots

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