Sinch

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sinch	Score7.2 out of 10	N/A	Sinch is a communications platform as a service (CPaaS) provider that offers application programming interfaces (APIs) for messaging, voice, email, and identity verification. Businesses use the platform for customer notifications, marketing communications, customer service, and authentication. Sinch states that more than 200,000 businesses use its services; its infrastructure includes more than 600 direct mobile-operator connections and 99.99% uptime across 60-plus countries.	N/A

Pricing

Sinch

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Pricing Offerings
Sinch
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

No setup fee

Sinch offers a flexible, usage-based pricing model based on message volume, API calls, or voice minutes. Tiered plans scale with your needs, and enterprise customers can access custom pricing and advanced add-ons like AI, analytics, and deliverability tools.

Community Pulse
Key User Insights
	Sinch
Considered Both Products	Sinch Verified User Chose Sinch None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees. Incentivized Helpful? ryan sullivan CEO at Sci-Unison Fitness Inc. (Health, Wellness and Fitness, 1-10 employees) Chose Sinch using smoke signals at this point would be better than SINCH Incentivized Helpful? Verified User Chose Sinch I've only used one other company, Syniverse, as an SMS Aggregator. That was when I worked for a different company more than 10 years ago, so I don't really have much to compare to Sinch. Incentivized Helpful? Verified User Chose Sinch We considered LANCK telecom but we didn't see guaranteed results in certain regions as well as price wise some of the carriers were getting too expensive. Procurement and certification were of some other concerns and mBlox has a very friendly UI and helpful stuff to navigate … Incentivized Helpful? Verified User Chose Sinch mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Best Alternatives
	Sinch
Small Businesses	Telegram Score8.8 out of 10
Medium-sized Companies	Telegram Score8.8 out of 10
Enterprises	Telegram Score8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	Sinch
Likelihood to Recommend	6.0 (5 ratings)

User Testimonials
	Sinch
Likelihood to Recommend	Sinch Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled. Incentivized Verified User Read full review
Pros	Sinch Performance Support SMS Incentivized Verified User Read full review
Cons	Sinch Improved UI for easier navigation to the owned short codes and status of their certification. List of carrier requirements for certification (i.e. keywords). Language and character do's and don't's for specific routes. Incentivized Verified User Read full review
Alternatives Considered	Sinch mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors. Incentivized Verified User Read full review
Return on Investment	Sinch Positive return on investment Incentivized Verified User Read full review
ScreenShots	Sinch Screenshots

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