mBlox Supporting Enterprise Level Wholesale SMS and MMS Solutions
June 26, 2017

mBlox Supporting Enterprise Level Wholesale SMS and MMS Solutions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Mblox

We use mBlox to provide high availability, scalable SMS solutions to small, medium, and enterprise level businesses. The value mBlox brings is immense due to the high availability, and quality of their support. We use mBlox as a backend vendor to drive features and products in our application. mBlox solves the problem of reliability, and scalability for us. Their team is also flexible to work with.
  • mBlox has top tier support, with 24/7/365 availability.
  • mBlox engineers have industry knowledge that allows tuning and optimizing to each of the carriers they interconnect with.
  • mBlox's service implementation team has industry knowledge which helps shortcode programs get approved by the carriers quickly.
  • Honestly, mBlox is spot on in terms of support, I can't think of anything they should improve on.
  • mBlox's cost structure has had a positive effect on our ROI.
  • mBlox is able to provide affordable top tier service.
mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
mBlox is well suited for people trying to interconnect with top tier aggregators for SMS and MMS services. mBlox offers shortcode services at this time, not longcode services. mBlox would be less suited for individuals trying to test the waters with a low barrier to entry and commitment.