Sinch is a great SMS aggregator
June 23, 2021

Sinch is a great SMS aggregator

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sinch

We use Sinch to service our short codes that we use with our clients. They offer great service & support, plus the performance has always remained really high. They offer additional services that we don't use, so my experience is only with their short code management solution, but they do that really well. I've been working with them since they were mBlox and they haven't lost their touch.

Pros

  • Performance
  • Support
  • SMS

Cons

  • Pricing
  • SMS
  • Aggregation
  • Short codes
  • N/A
  • Service Provider for clients
I've only used one other company, Syniverse, as an SMS Aggregator. That was when I worked for a different company more than 10 years ago, so I don't really have much to compare to Sinch.

Do you think Sinch delivers good value for the price?

Yes

Are you happy with Sinch's feature set?

Yes

Did Sinch live up to sales and marketing promises?

Yes

Did implementation of Sinch go as expected?

Yes

Would you buy Sinch again?

Yes

Zoom
[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.

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