TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    sitback

    N/AN/ASitback is presented as a solution for business trips in one booking platform. The solution combines features supporting business travel into one platform, from booking to management.

    $0

    per month per user

    Perk

    Score7 out of 10
    N/APerk (formerly TravelPerk) is a platform that automates travel, spend, and events. It provides employees with simplified management tools while offering finance teams real-time spend visibility and policy control to streamline corporate administrative workflows.N/A
    Pricing
    sitbackPerk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    sitbackPerk
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    sitbackPerk
    Considered Both Products
    sitback
    No answer on this topic
    Perk
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    sitbackPerk
    Small Businesses
    Airbnb for Work
    Score8.5 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Lola.com
    Score8 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Egencia
    Score5.5 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    sitbackPerk
    Likelihood to Recommend
    -
    (0 ratings)
    6.2
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    sitbackPerk
    Likelihood to Recommend
    sitback
    No answers on this topic
    Perk
    Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.
    Incentivized
    Read full review
    Pros
    sitback
    No answers on this topic
    Perk
    • Very clean, attractive interface. TravelPerk is easy to use and looks great.
    • Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
    • You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.
    Incentivized
    Read full review
    Cons
    sitback
    No answers on this topic
    Perk
    • Truly awful customer service agents who are careless and make mistakes constantly
    • Inability to see other travelers on the App, even as an admin
    • AE does not escalate issues quickly or seriously enough
    Read full review
    Support Rating
    sitback
    No answers on this topic
    Perk
    Great customer service and the chat is wonderful. There is always someone connected.
    Incentivized
    Read full review
    Alternatives Considered
    sitback
    No answers on this topic
    Perk
    Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
    Incentivized
    Read full review
    Return on Investment
    sitback
    No answers on this topic
    Perk
    • Generally, there are cost savings available over other options.
    • Providing employees with autonomy frees up the management team from having to book and/or approve travel.
    Incentivized
    Read full review
    ScreenShots