Fantastic travel platform: go with TravelPerk!
November 14, 2019

Fantastic travel platform: go with TravelPerk!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TravelPerk

TravelPerk is being used by the whole company in the US. We created cost center by department so it is easier to see costs and expenses per department. This is a great platform for our engineers traveling 70% of their time.


  • User friendly.
  • Great customer support and the chat works well.
  • I like that we receive an invoice at the end of the month and not automatic debit from the credit card.


  • Even if it is a business tool, add the option to buy tickets for minors and children.
  • Be able to add TSA for Americans.
  • Be able to add frequent fliers miles with airlines.
  • Positive impact on booking: fast for our users.
  • Great reporting, lots of details on the invoice.
  • We can customize the platform. Great advantage: I can add project codes, cost centers ...
TravelPerk does not make us pay for booking flights so it is a much cheaper option for the same quality of service.
The chat option is great, compared to phone customer service with Egencia that also gets costly: $22/call.
Great customer service and the chat is wonderful. There is always someone connected.

Do you think TravelPerk delivers good value for the price?


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Did TravelPerk live up to sales and marketing promises?


Did implementation of TravelPerk go as expected?


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TravelPerk is a very user-friendly platform. The site provides a large sample of flights and hotels, although could add more, especially on the US market but we understand that it is a European company and it might take time. This is where TravelPerk is less appropriate. Same with TSA, all used by US travelers. I like the phone app, very well suited and cancellations are easy.


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