TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Perk

    Score7 out of 10
    N/APerk (formerly TravelPerk) is a platform that automates travel, spend, and events. It provides employees with simplified management tools while offering finance teams real-time spend visibility and policy control to streamline corporate administrative workflows.N/A
    Pricing
    Perk
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Perk
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Perk
    Considered Both Products
    Perk
    Chose Perk
    Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
    Incentivized
    Chose Perk
    TravelPerk and TripActions both have their issues. I am looking for a third option.
    Incentivized
    Chose Perk
    Different products but mainly pricing plan and API access for internal integrations for HR and budgeting control.
    Incentivized
    Chose Perk
    Easier to use for the end-user especially. Superior approval process. Overall, more features.
    Incentivized
    Chose Perk
    TravelPerk does not make us pay for booking flights so it is a much cheaper option for the same quality of service.
    The chat option is great, compared to phone customer service with Egencia that also gets costly: $22/call.
    Incentivized
    Chose Perk
    We chose TravelPerk for its integration with Expensive, which we no longer use.
    Incentivized
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Perk
    Small Businesses
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Lola (Lola.com), acquired by Capital One and discontinued
    Score8 out of 10
    Enterprises
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Perk
    Likelihood to Recommend
    6.2
    (8 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    Perk
    Likelihood to Recommend
    Perk
    Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.
    Incentivized
    Read full review
    Pros
    Perk
    • Very clean, attractive interface. TravelPerk is easy to use and looks great.
    • Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
    • You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.
    Incentivized
    Read full review
    Cons
    Perk
    • Truly awful customer service agents who are careless and make mistakes constantly
    • Inability to see other travelers on the App, even as an admin
    • AE does not escalate issues quickly or seriously enough
    Read full review
    Support Rating
    Perk
    Great customer service and the chat is wonderful. There is always someone connected.
    Incentivized
    Read full review
    Alternatives Considered
    Perk
    Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
    Incentivized
    Read full review
    Return on Investment
    Perk
    • Generally, there are cost savings available over other options.
    • Providing employees with autonomy frees up the management team from having to book and/or approve travel.
    Incentivized
    Read full review
    ScreenShots