SkillSurvey, now part of the iCIMS Talent Cloud vs. Truework

SkillSurvey really is great for reference checks and how to communicate with the contacts provided. It's a great way to easy view the reports, ensure that someone is not filling out their own reference information, and being able to contact passive candidates that have interest in your organization. The templates are easy to generate once you use them a couple times.

Incentivized

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

• It is very easy to use, so we don't have to spend time training others how to process reference checks.
• SkillSurvey seems to gather many more responses than other vendors used. This is great because it stops us from having to physically call additional references.
• We're able to gather leads from the references who complete the link and opt to be contacted by a recruiter. In the HR/recruitment world, this is seen as free leads!

Incentivized

• The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
• We spent very little time in integrating with them.
• We were able to integrate using the available resources and did not need to create complex reports.

Incentivized

• Cannot be used for all positions
• arent enough specified categories
• Customizability is lacking

Incentivized

• Customer Support management could be improved.
• Video advisory or consultation could be added as a feature.

Support is excellent. I have always received swift and efficient assistance.

Incentivized

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

I have not used other similar products

Incentivized

As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.

• We're able to collect more references, which allows us to clear candidates to start their jobs quicker.
• The additional leads collected are sent to recruiters who are then able to have more candidates to reach out to for potential future employment.

Incentivized

• We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
• In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
• In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.

Incentivized