Skyhigh Cloud Access Security Broker vs. Zscaler Internet Access

Skyhigh is best suited for notifying us of the bad services which are being run in the organization. It really reduces the time it takes for in-depth analysis of proxy logs. It is also helpful for notifying us of any abnormal activities performed by the users in the cloud apps. For example, if a user has left the company and then there was a huge amount of files downloaded from his drive, we may not have known. Here, Skyhigh helps by notifying us of anomaly-like data (high amounts of download and upload activities performed). This is one of the best scenarios I can say, where we see what actually is happening in the cloud drives for the organization. It also helps by notifying if there is any service or activity performed against any sort of compliance with its own mechanisms.

Incentivized

I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.

Incentivized

• Highly accurate and detailed analysis
• Identifies and rates high risk resources
• Can be easily fused with several other apps especially Microsoft Office
• The encryption service

Incentivized

• Provides a secure VPN connection point for endpoint connectivity.
• Provides the VPN connectivity in a fast and reliable connection state.
• Very dependable, once connected the connection stays up and there's no fuss.
• Very good at letting you know when you are not authenticated.
• Very easy to authenticate and regain access when your session times out.

Incentivized

• UI side is not that great.
• Hard to detect every attack or event.
• Not work in real time means there is a latency in detection.

Incentivized

• ZS CLI support to turn off ZIA and ZDX service specifically on mac.
• Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).

Incentivized

Skyhigh is a leading CASB helps in identifying the bad services and protecting user data with a detokenization feature and also with the anomalies triggering alarms to customers for any suspicious activities. It provides users by providing blocking script to block service on the proxy or firewall and also shows the abilities to the user to balance the weight of risk service.

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.

Incentivized

There are often performance issues reported

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

good the engineer give excellent support and eplanation

Incentivized

We felt like when we looked at at Netskope, Skyhigh had the most complete vision. They also have custom apps which I am not aware of other services being able to do

Incentivized

The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.

Incentivized

• Reduction of high risks.
• Allowed to set up policies.

• I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.

Incentivized