TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slite

    Score5.7 out of 10
    N/ASlite is a knowledge base designed to provide teams with needed answers even without searching. From onboarding guides to all hands notes, Slite keeps all types of company information centralised.

    $10

    per month per member

    Statuspage

    Score7 out of 10
    N/AAtlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.

    $29

    per month

    Pricing
    SliteStatuspage
    Editions & Modules
    Standard
    $10
    per month per member
    Premium
    $15
    per month per member
    Enterprise
    Contact Sales
    Hobby
    $29
    per month
    Startup
    $99
    per month
    Business
    $399
    per month
    Enterprise
    1,499
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    SliteStatuspage
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    SliteStatuspage
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Bloomfire
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SliteStatuspage
    Likelihood to Recommend
    4.2
    (4 ratings)
    10.0
    (3 ratings)
    Usability
    6.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SliteStatuspage
    Likelihood to Recommend
    Slite
    It is well suited for entire companies to use not just small teams because you can create so many workspaces and folders which allow better organization for a centralized space. For example, if you want to create for one team a folder thats a Social Media Marketing Hub you can have that with supportive resources, documents, meet the team section, and so much more. You can have another folder for other teams like HR and HR Resources where everyone has visibility into the documents and anything added under that section. It's super helpful.
    Incentivized
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    Atlassian
    StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
    Incentivized
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    Pros
    Slite
    • Templates for meeting notes
    • Cross-functional collaboration
    • Search and retrieval of content
    • Summarizing recent activity
    Incentivized
    Read full review
    Atlassian
    • Interface is very intuitive and easy to use with very little training.
    • Ability to customize messaging for events and notify before, during and after maintenance.
    • Integrations with app like Twitter and Slack.
    • Ability to automate all our maintenance notifications.
    Incentivized
    Read full review
    Cons
    Slite
    • I don't love that it doesn't integrate easily with the other tools we use, at least it doesn't as far as I know.
    • Since there is not an Excel sort of capability there is no way it could ever replace Google, so it is sometimes easier to just use Word docs instead of Slite since everything is in one place.
    • I think if Slite extended their product line up, it would be more attractive to use exclusively, instead of just using it for documentation.
    Incentivized
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    Atlassian
    • I wish I had more ways to customize the layout.
    • I wish I could show custom date ranges when looking at historical up-time.
    Incentivized
    Read full review
    Usability
    Slite
    Very clean interface however editing can be a challenge which is a big part of using it so I can't give a 10 until the editing and customization for editing is improved. I love how minimal the look and feel is though and how easy it is to organize different pages and folders.
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Support Rating
    Slite
    No answers on this topic
    Atlassian
    Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
    Incentivized
    Read full review
    Alternatives Considered
    Slite
    [In my opinion,] Slite is cheaper but less mature and feature full. Notion is a much more mature solution, so I'd recommend it for teams who want to be at the front and don't care about cost.
    Read full review
    Atlassian
    I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
    Incentivized
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    Return on Investment
    Slite
    • Positive ... Eng. Started using this and the rest of product adopted
    Incentivized
    Read full review
    Atlassian
    • Helps organize communication to our clients during an incident.
    • Demonstrates our level of transparency to prospects.
    Incentivized
    Read full review
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