TrustRadius

Smart IP&O Application Suite vs. Stitch Labs (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smart IP&O Application Suite
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Smart Software is a provider of demand planning, inventory optimization and supply chain analytics solutions headquartered in Belmont, Massachusetts, USA. Founded in 1984 Smart boasts having helped thousands of customers plan for future demand utilizing statistical analytics. Smart Inventory Planning & Optimization (IP&O) is the company’s suite of native web applications, helping inventory carrying organizations reduce inventory, improve service levels and streamline Sales, Inventory and…N/A
Stitch Labs (discontinued)
Score 6.9 out of 10
N/A
Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
Pricing
Smart IP&O Application SuiteStitch Labs (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Smart IP&O Application SuiteStitch Labs (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Smart IP&O Application SuiteStitch Labs (discontinued)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Smart IP&O Application SuiteStitch Labs (discontinued)
Small Businesses
Webgility
Webgility
Score 9.1 out of 10
Webgility
Webgility
Score 9.1 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Smart IP&O Application SuiteStitch Labs (discontinued)
Likelihood to Recommend
-
(0 ratings)
1.1
(5 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(3 ratings)
User Testimonials
Smart IP&O Application SuiteStitch Labs (discontinued)
Likelihood to Recommend
Smart Software
No answers on this topic
Discontinued Products
I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
Verified User
Anonymous
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Pros
Smart Software
No answers on this topic
Discontinued Products
  • Inventory management.
  • Order management.
  • Reporting and analytics.
Tracee Meyers | TrustRadius Reviewer
Tracee Meyers
Assistant Marketing Manager
Read full review
Cons
Smart Software
No answers on this topic
Discontinued Products
  • Reporting does not work for multiple currencies.
  • There is often a lag when syncing products.
Verified User
Anonymous
Read full review
Usability
Smart Software
No answers on this topic
Discontinued Products
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
Tracee Meyers | TrustRadius Reviewer
Tracee Meyers
Assistant Marketing Manager
Read full review
Support Rating
Smart Software
No answers on this topic
Discontinued Products
We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
Vivian Vassar | TrustRadius Reviewer
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Alternatives Considered
Smart Software
No answers on this topic
Discontinued Products
I have not researched other alternatives as this solved my problems.
Haley Williams | TrustRadius Reviewer
Haley Williams
Business Owner
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Return on Investment
Smart Software
No answers on this topic
Discontinued Products
  • We had to migrate off this system which was not ideal after being discontinued
  • Was a simple to use medium price range solution to scaling businesses
  • UI/UX was intuitive and was easy to train employees
Verified User
Anonymous
Read full review
ScreenShots

Smart IP&O Application Suite Screenshots

Screenshot of Smart Demand Planner™ is a consensus demand planning and statistical forecasting solution available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O. Smart Demand Planner, powered by the SmartForecasts® Engine, aligns strategic business forecasting at any level of your product hierarchy with granular forecasts of the item mix to improve forecast accuracy. It provides a statistically sound, objective foundation for your sales and operations planning process (S&OP). Smart Demand Planner’s collaborative workbench enables forecast overrides to be applied, imported, reviewed, and approved by authorized users driving the consensus plan. Forecast accuracy is measured, helping ensure that the best possible forecast is delivered to the business at both the aggregate and item mix levels. The result is more efficient sales planning, budgeting, production scheduling, ordering, and inventory planning.Screenshot of Smart Inventory Optimization (SIO™) is available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O. It delivers inventory policy decision support and the means to share, collaborate, and track the impact of your inventory planning policy. This can help realize millions in savings by improving customer service and reducing excess stock. You can forecast metrics such as service level, fill rate, holding costs, ordering costs, and stock out costs. Users can identify overstocks and understocks, adjust stocking policie when demand changes, share proposed policies with other stakeholders, collect feedback, and establish a consensus inventory plan. And unlike traditional inventory planning systems that rely on rule of thumb approaches or require the user to arbitrarily set suboptimal service level targets, Smart Inventory Optimization prescribes the optimal service levels for you. Users can optionally assign service level constraints to ensure the optimization engine respects business rules. SIO provides the required inventory planning parameters for a variety of replenishment policies such as Reorder Point/Order Quantity, Min/Max, Safety Stock Planning, and Order Up to levels.Screenshot of Smart Operational Analytics (SOA™) is a native web reporting solution available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O. It provides a fast, easily understood, current perspective on the state of your inventory, its performance against critical metrics, actual supplier lead times, opportunities to rebalance stocks across facilities, and helps you uncover root causes of operational inefficiencies. SOA automatically refreshes as often as you’d like providing all stakeholders immediate, up-to-date reporting on your operations and performance. You’ll have constant visibility of inventory levels, orders, shipments, and supplier performance to ensure you’ll always be in tune with the state of your operations and resolve issues before they become problems. Enhance visibility. Improve responsiveness. Increase your bottom line.