Name: Smart IP&O Application Suite
Author: Epicor Software

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Flowchart

Development

Business Intelligence (BI)

Collaboration

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Budgeting and Forecasting

Crypto Accounting

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Blade Servers

Change Management

Cloud Data Warehouse

Cloud Storage

Continuous Delivery

Data Fabric

Data Pipeline

Data Quality

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Print

Network Performance Monitoring

Network Traffic Analysis (NTA)

Office Migration and Repair

Remote Desktop

Software-Defined WAN

Telecom Expense Management (TEM)

Test Management

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Digital Experience Intelligence

Email Marketing

Enterprise Marketing Management

Local Marketing

Marketing Automation

Marketing OS

Presentation

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Transcription

Wireframing

Professional Services

Customer Relationship Management (CRM)

Proposal

Revenue Operations

Sales

Automotive

Awards Management

Construction Accounting

Oil and Gas

Vertical-Specific

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### User Interface and Experience
Users appreciate the user-friendly aspects of the Smart IP&O Application Suite, finding it easy to navigate and interact with. However, some users have expressed concerns about the cost of additional hardware required for optimal use and the removal of certain features due to technological advancements. Despite these drawbacks, the responsive customer service has been a saving grace for many users, helping to address issues and provide tailored solutions for a smoother user experience.

### Hardware and Device Compatibility
Users consistently highlight the Smart IP&O Application Suite's hardware and device compatibility as a key strength, enabling seamless integration with various devices and enhancing operational efficiency. The suite's compatibility with laptops and company devices has been particularly lauded for its ability to provide real-time access to critical information and facilitate data-driven decision-making processes. While some users have expressed concerns about the initial investment required for hardware setup, the overall consensus leans towards the suite's robust compatibility features positively impacting daily workflows and organizational performance.

### Inventory Control and Management
While some users appreciate the powerful interactive presentation tools and online capabilities for creating and editing SMART notebooks, others have raised concerns about the high cost of SMART hardware and the removal of certain features due to technological advancements. Specifically, users have highlighted the need for improved communication channels between end users and technicians to streamline issue resolution processes. The primary reason for considering a switch to Smart IP&O Application Suite was to gain better control over inventory management, indicating a recognition of the importance of efficient inventory control and management within the system.

### Order Processing and Tracking
Some users appreciate the efficiency of email reporting, ATM reports, and route distribution in Smart IP&O Application Suite, emphasizing the ease of reviewing and printing loads quickly. However, concerns arise regarding the need for internet access to fix errors during route operations, which can sometimes lead to delays in the order processing and tracking tasks. Despite these challenges, the reliability of the system is acknowledged as a positive aspect by users.

Users have found the product to be highly effective in managing their customer relationships. They appreciate the intuitive interface and user-friendly design, which greatly simplifies the process of tracking and organizing customer interactions. This enables them to stay on top of their communication and provide exceptional customer service.

Customers have consistently praised the product for its seamless integration capabilities and ease of use. The ability to connect with other software platforms has proven invaluable, as it allows users to streamline their workflows and sync data effortlessly across different systems.

Reviewers have highlighted the product's robust reporting capabilities, which provide valuable insights into sales performance and trends. The comprehensive reporting tools enable users to generate detailed sales reports, analyze data, and make data-driven decisions to drive business growth.

Users have reported significant improvements in team collaboration and communication since implementing the product. The built-in collaboration features facilitate effective communication among team members, fostering a cohesive and productive work environment.

Customers find the project management features to be extremely helpful in organizing and prioritizing tasks. The product provides a centralized platform that allows users to allocate resources efficiently, set deadlines, and monitor progress, ensuring projects are completed on time and within budget.

The scalability of the product has been highly praised by reviewers. It seamlessly accommodates the growing needs of businesses without compromising functionality or performance. This scalability ensures that the product continues to meet the evolving demands of expanding businesses.

The responsive and helpful customer support offered by the product has been consistently commended by customers. Whenever assistance is needed or issues arise, users can rely on prompt and knowledgeable support representatives to resolve any queries or concerns.

Finally, users have expressed high satisfaction with how the product streamlines their workflow and increases productivity. By leveraging its comprehensive set of features, businesses have experienced improved efficiency, reduced manual tasks, and enhanced overall productivity levels.

In conclusion, the product proves to be an indispensable asset for managing customer relationships effectively. With its user-friendly interface, seamless integration capabilities, robust reporting tools, and excellent customer support, businesses can streamline their operations, enhance collaboration, and drive growth.

User-Friendly Interface: Many users have praised the product for its user-friendly interface, which has made navigation and task completion efficient. They appreciate that the design is intuitive, allowing them to quickly understand how to use the product without any difficulties.

Helpful Customer Support: Several users have mentioned that the customer support provided by the company has been helpful. They had positive experiences when seeking assistance from the support team, indicating that they received prompt and efficient responses to their inquiries or issues.

Streamlined Workflow: A number of reviewers have highlighted how the user interface of the product has streamlined their workflow. This indicates that users find it easy to navigate and complete tasks efficiently, enhancing their overall productivity.

Confusing and Unintuitive User Interface: Several users have found the user interface of the product to be confusing and unintuitive, making it difficult for them to navigate and perform tasks efficiently. This has led to frustration as users struggle to find their way around the software.

Lack of Clear Instructions: A common complaint among users is that the product lacks clear instructions and guidance on how to use it effectively. As a result, many users have wasted valuable time trying to figure out how to utilize the features properly, leading to frustration and decreased productivity.

Unhelpful Customer Support: Multiple users expressed dissatisfaction with the customer support provided by the company. They stated that when encountering issues or having questions, they did not receive adequate assistance from the support team. This lack of helpfulness further added to their frustrations and hindered their overall experience with the product.

Smart Software, now part of Epicor, is a provider of demand planning, inventory optimization and supply chain analytics solutions. Smart Inventory Planning & Optimization (IP&O) is a suite of native web applications, helping inventory carrying organizations reduce inventory, improve service levels and streamline Sales, Inventory and Operations Planning.

QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.

Gold with Remote Access

Platinum with Remote Access

Diamond with Remote Access

Gold

Platinum

Diamond

QuickBooks Desktop Enterprise

Starter

Bronze

Silver

ShipStation

Smart IP&O Application Suite

Inventory management systems are built to handle every stage of the inventory process lifecycle. There are several essential components to most inventory management solutions, starting with order entry capabilities to handle purchase automation. Another standard feature: inventory control and warehouse management to track products and manage workflows through warehouse management. Inventory management systems also typically include distribution capabilities for supply chain management. Fully-featured inventory management systems may also include integrations with customer lifecycle service management, enterprise resource planning software, and robust financial analysis and insights.

Inventory Management

Hospital Management System Software Demo

Smart Software Manager satellite Enhanced Edition Setup Demo

Smart Demand Planner™ is a consensus demand planning and statistical forecasting solution available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O. Smart Demand Planner, powered by the SmartForecasts® Engine, aligns strategic business forecasting at any level of your product hierarchy with granular forecasts of the item mix to improve forecast accuracy. It provides a statistically sound, objective foundation for your sales and operations planning process (S&OP).  Smart Demand Planner’s collaborative workbench enables forecast overrides to be applied, imported, reviewed, and approved by authorized users driving the consensus plan. Forecast accuracy is measured, helping ensure that the best possible forecast is delivered to the business at both the aggregate and item mix levels. The result is more efficient sales planning, budgeting, production scheduling, ordering, and inventory planning.

Smart Inventory Optimization (SIO™) is available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O.  It delivers inventory policy decision support and the means to share, collaborate, and track the impact of your inventory planning policy. This can help realize millions in savings by improving customer service and reducing excess stock. You can forecast metrics such as service level, fill rate, holding costs, ordering costs, and stock out costs. Users can identify overstocks and understocks, adjust stocking policie when demand changes, share proposed policies with other stakeholders, collect feedback, and establish a consensus inventory plan.  And unlike traditional inventory planning systems that rely on rule of thumb approaches or require the user to arbitrarily set suboptimal service level targets, Smart Inventory Optimization prescribes the optimal service levels for you.  Users can optionally assign service level constraints to ensure the optimization engine respects business rules. SIO provides the required inventory planning parameters for a variety of replenishment policies such as Reorder Point/Order Quantity, Min/Max, Safety Stock Planning, and Order Up to levels.

Smart Operational Analytics (SOA™) is a native web reporting solution available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O.  It provides a fast, easily understood, current perspective on the state of your inventory, its performance against critical metrics, actual supplier lead times, opportunities to rebalance stocks across facilities, and helps you uncover root causes of operational inefficiencies.  SOA automatically refreshes as often as you’d like providing all stakeholders immediate, up-to-date reporting on your operations and performance.  You’ll have constant visibility of inventory levels, orders, shipments, and supplier performance to ensure you’ll always be in tune with the state of your operations and resolve issues before they become problems. Enhance visibility. Improve responsiveness. Increase your bottom line.

<div>Epicor Software Corporation drives business growth. We
provide flexible, industry-specific software designed around the needs of our
manufacturing, distribution, retail, and service industry customers. More than
40 years of experience with our customers’ unique business processes and
operational requirements are built into every solution -- in the cloud, hosted,
or on premises. With this deep understanding of your industry, Epicor solutions
manage complexity, increase efficiency, and free up resources so you can focus
on growth. <br><br>Epicor delivers solutions on a global scale including:<br><br></div><ul><li>Epicor Enterprise Resource Planning (ERP)</li><li>Human Capital Management (HCM)</li><li>Financial Management</li><li>Manufacturing Execution Systems (MES)</li><li>Supply Chain Management (SCM)</li></ul><div>Epicor has support and development centers in the Americas, Europe, Middle East, Africa and Asia Pacific to help ensure that our customers receive only the highest quality products and services. To partner with Epicor means, entering into a mutually beneficial agreement to bring industry leading solutions to the marketplace and implementing these quickly and cost effectively to address the needs of small, midsized, and large enterprises equally. For more information visit www.epicor.com.<br></div>

Epicor Software

Smart Software has been a leading provider of demand planning, forecasting, supply chain analytics and inventory optimization solutions since its founding in 1984. Major organizations around the globe including FedEx, The Home Depot, Hitachi, Otis Elevator, Metro-North Railroad, Disneyland Resorts, and MARS, as well as many mid- and small market enterprises use Smart IP&O solutions to improve forecast accuracy and optimize inventory policies.  It is not unusual for clients to reduce inventory by 20% while reducing stockouts and operating costs.

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Serial number and batch tracking

Track individual items via serial number or batches of items made or purchased at the same time in addition to total stock of item types.

Barcode scanning

The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

Automation rules

Rules can be established to automate reordering items, applying tags to organize inventory, creating production orders, shipping items via specific carriers or methods, and more.

Reporting and analytics

Reports about historic and current inventory and order trends are available.

Fulfillment

When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.

Backorder management

Backorders are prioritized and fulfilled as new stock arrives.

Returns management

Returns are processed and accounted for among orders and inventory.

Bill of materials management

The software can create and manage BOMs based on orders.

Item kitting

Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

Invoicing

Invoices for orders can be created and sent, and invoices from suppliers can be managed.

Forecasting

The software predicts future inventory and order trends, and may offer reordering and production suggestions based on these predictions.

Accounting integration

The software integrates with accounting software for more comprehensive bookkeeping.

Point of sale integration

The software integrates with a point of sale system for payment processing.

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Smart IP&O Application Suite

Overview

What is Smart IP&O Application Suite?