Capture for Jira, from SmartBear vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 8.2 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Zoho Mail
Score 8.7 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Capture for Jira, from SmartBearZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Capture for JiraZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearZoho Mail
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
5% above category average
Zoho Mail
-
Ratings
Task Management8.01 Ratings00 Ratings
Mobile Access8.01 Ratings00 Ratings
Search7.01 Ratings00 Ratings
Visual planning tools10.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
1% above category average
Zoho Mail
-
Ratings
Discussions8.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Zoho Mail
-
Ratings
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
Advanced security features8.01 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Zoho Mail
8.4
5 Ratings
0% below category average
Anti-malware00 Ratings8.85 Ratings
Cusomizability00 Ratings8.85 Ratings
Data Loss Protection00 Ratings8.54 Ratings
Threat Detection00 Ratings8.44 Ratings
Sandboxing00 Ratings6.73 Ratings
End-to-End Encryption00 Ratings9.05 Ratings
Management Tools00 Ratings8.85 Ratings
Best Alternatives
Capture for Jira, from SmartBearZoho Mail
Small Businesses
SmartSuite
SmartSuite
Score 9.2 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.5 out of 10
Enterprises
Cisco Business Edition 7000
Cisco Business Edition 7000
Score 9.2 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Capture for Jira, from SmartBearZoho Mail
Likelihood to Recommend
8.0
(1 ratings)
8.0
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Capture for Jira, from SmartBearZoho Mail
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Read full review
Zoho Corporation
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Zoho Corporation
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Zoho Corporation
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
Read full review
Support Rating
SmartBear
No answers on this topic
Zoho Corporation
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Zoho Corporation
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
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Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Read full review
Zoho Corporation
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
Read full review
ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat