Smartcat vs. Snagit

ABBY SmartCAT is truly a universal solution that can fit any type of organization from freelancers flying solo, to small team of translators and large translation agencies. Anyone who wants to establish themselves as a professional translator can benefit greatly from the CAT tool that SmartCAT offers absolutely free of charge, while teams will surely appreciate the collaborative features that make it possible to work simultaneously with other translators, proofreaders, editors and QA experts on a single project.

I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.

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• Segmentation.
• Translation overall quality.
• Customer service.
• Pricing.

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• Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
• Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
• One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
• The settings and tools within Snagit are intuitive and easy to find.

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• Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
• UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
• Their support team can take a long time to reply which often crucial for urgent projects.

• Image merge - I wish there was an easier way to merge two images in one.
• Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
• The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.

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I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images

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It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.

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I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.

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It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.

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I regularly use the two other products and appreciate Smartcat including more features than MateCat, such as storing of projects and contact with agencies and clients.

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Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.

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• Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
• Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
• Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.

• Snagit isn't a very expensive product in general so it has been a huge ROI for us
• It saves me countless amounts of time each day
• I'm able to share instructions much easier and allows for more time spent on other tasks

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info