TrustRadius
https://media.trustradius.com/product-logos/kX/c3/NHD9A1SABLEU.pngSnagIt: Saves Time, Easy to Use and Cost EffectiveMy team uses Snagit to document work instructions and process instructions. This tool is very easy to use and to teach others to use. It captures real time data and allows you to insert step by step instructions right into the software you are using or a document you are creating for others to use.,Captures real time data from a page on your desktop that you are viewing. I really like the ability to either use an arrow as a pointer or to circle certain information on the document/page. In particular we use the insertion of text to enter instructions or describe what we are pointing to.,Sometimes there is a limitation on the size of the window we are trying to capture so it cuts off a bit.,10,Saves time. We used to have to print a page and mark it up by hand then scan the page to insert into a document. Rather than the old hand writing and red-line markups this tool allows for legibility where EVERYONE can read the writing.,,10,JIRA SoftwareAll in one tool with a great editor.As a software company, we often need to create user documents and presentations based on application screenshots. Snagit makes it easy to draw an illustrate the functionalities in a very clean graphical manner.,Easy to use Full of features and many export options. Editing is very easy and all the necessary tools are available. there are multiple modes of capture, even video with makes it an all in one tool.,The software has gotten very big with new versions. Unable to do partial scroll capture. The quick capture tool is big, sometimes its annoying.,9,Easy to create a graphical illustration for demos and guides. No need to have a specific skill set. But it can be expensive for developing countries to afford it.,,7,Slack, TeamViewer, SAP Crystal,8Go ahead and snag a copy of SnagItRight now only a few of us use Snagit. We're constantly needing to communicate complex things so a simple keyboard shortcut gets the job done in most cases and with only a few minutes in the editor to add graphics/captions/clarity.,Ability to have a simple keyboard shortcut and direct the image. We have shortcuts to direct the capture to various programs: clipboard, Word, Powerpoint, directly just to the editor. Scroll capture for long webpage clips. Very useful to grab screenshots of webinars!,Editor top menu seems to default back to previous factory icons...it seems to lose the tools I put up manually, and I use these tools frequently.,10,Time savings.,7,5,,MindManagerIt's Easy -- It's Fun -- It's Snagit!Snagit is being used by our small team of people. We use it for modifying and grabbing content as we send emails and having the right content in the right format is critical to our messaging. Snag it helps us modify images by cropping or adding text or simply using a screenshot with an error to show a process change.,Snagit allows me to quickly grab an image and save it in a graphics format. Snagit allows me to capture a full-screen capture that is below the fold so I do not have to copy multiple pictures. Snagit allows me to add audio to screen capture. This is very helpful for training purposes.,I would like to see Snagit incorporate more arrow styles. I would like to see Snagit offer more creative examples of how other customers use Snagit. It would be nice to have Snagit create a users group where others can show case cool things that they have done with Snagit.,10,Snagit has had a positive impact on our team's efficient because we can quickly pull images into our email marketing software with ease. Snagit has some easy short-cut commands that allow me to quickly start the process of editing images or video because we often have to turnaround content a critical business need. Having the ability to add effects to content is where Snagit excels! Snagit makes it easy to be creative because it offers so many ways to enhance an image with color, sizing, cutting and text.,,Microsoft 365 BusinessEasily Capture and Edit ScreenshotsWe use SnagIt across our organization as our standard screen capture software. I use it as a senior technical writer for both capturing still screenshots and videos. We use the screenshots in our manuals, release announcements, and training. I also use SnagIt to record meetings with screen sharing being presented (such as product demos).,Captures selected portions of a screen. Allows immediate editing of captured images and videos. Allows video trimming. Allows annotation/adding arrows, etc. in an appealing format.,Snagit does tend to crash occasionally - especially when I go to record a video. Snagit also tends to crash when I am saving large video files. Snagit does tend to freeze up when handling large files.,10,Increased speed of being able to create documentation due to the ease of taking screenshots. Increased quality of screenshots. Increased interest in our release announcements now that we can record and add short videos.,,MadCap Flare, GoToMeeting, SlackBest screenshot tool on the market, without a doubtWe use Snagit for its superb screenshot capabilities. We started buying licenses many years ago and our users love it so we kept buying and using it. Its editing features are its most loved ones. I love the modern and simple look, while still having all the features available. The zoom option allows for exact screenshotting. We not only use it for documentation but the Web Design department is also a fan.,Screenshot options are plenty. Editing is superb. Lots of export options available.,Can't think of a mentionable downside. Product exists for years and I think they nailed it!,10,Because of its intuitive front, make advanced screenshots saves time for any user. Having very nice editing/redacting options means a clean screenshot usable for professional use.,,9We use Snagit for primarily just one thing. But it does that thing really, really well.Numerous people in our organization use Snagit. While it isn't automatically licensed for every employee, it's available upon request. We use it in a number of different ways, but I'd say the primary reason is being able to just not take screenshots, but also to mark them up. In Marketing (my department), I will often use Snagit to mark up screenshots of web pages, to show where text should be added/changed, etc.,Screenshots and markups Ability to seamlessly run in the background, yet always be within reach Capture scrolling screenshots of an entire webpage, for example, that doesn't all fit on the screen at once.,Screen recording has crashed occasionally, losing data (and causing major headaches). Scrolling screen caps don't always play nicely with consistent navigation bars. I don't always love that Snagit retains prior screenshots (rather than simply saving it on the desktop and clearing it from the software) but I can imagine that would be useful for others.,9,Made it quick and easy to send web edits to our design team. Facilitated smoother collaboration between creative team and content team. Using Snagit for certain tasks it's not optimized for (audio/video work) has sometimes led to our need to redo work.,Snag this tool if you can!Our organization uses Snagit across multiple departments and it certainly serves its purpose, and then some. We mainly use it to capture still screenshots, but the tool also offers the ability to capture videos as well. In addition to straightforward captures of images or videos, Snagit has additional tools for editing, which makes it a multi-use tool. It's convenient to not have to use one tool to capture, and others to edit. Overall, Snagit is very easy to use and I enjoy it very much!,Captures still screenshots Captures videos (mainly used to show step-by-step instructions in a visual format) Editing tools (such as adding text, highlighting, adding shapes/stamps, etc.),Saving files could be easier Finding previously captured images/videos could be easier Ability to categorize captures,8,Positive - easy for our organization to use worldwide. Positive - serves its purpose for capturing still images and videos. Positive - Snagit is versatile and can be used in multiple ways by different teams.,,Slack, Zoom, Tableau OnlineSnagit is "the" tool for screen captures!I am not sure if it's used company-wide but I personally use Snagit to support my deliverables.,Snagit is best used for screen capture. It also has editor capabilities for callouts, text, shape, and stamp, etc which is also very handy when creating training materials. You can also highlight certain sections of the capture pretty easily.,Snagit can be used for creating any kind of content. I have used it to create training materials and job aides. There are various types of screen selections you could do such as by region, full screen or scrolling window. You could also do borders and filters for effect pretty easily.,9,Makes you more productive as it cuts time in developing content.,Snagit! The best screen-grab software out there!Everyone in my company uses it. It's much easier than taking a screenshot, opening an application, and then pasting it before you save the final file. With Snagit, it's completely instant. You also have so many options. You can save a video or a still image.,Screengrab a scrolling window so you get the entire webpage. You are able to crop the image once it's been selected as well as direct email it. You can grab a video of your screen, it's great for tutorials.,The video option does not include sound. They are a bit aggressive with updates.,10,An increase in clarity and communications internally as well as externally. Clear tutorials via screen video grabs, so our clients better understand our process. Works on more than one machine so I can use it at work and on my personal machine. This is great because I work from home a few times a month.,Adobe Photoshop,Fusion 360, KeyShot, SOLIDWORKSPrecise, convenient, and user friendlySnagit is used by the training department to create images for Powerpoint presentations. We mostly use it to capture images from our clients database so the new employees can see how it looks like while we can hide personal data. We also capture images from our website, as well as other platforms we want to show to our employees.,It is very precise : you can select the exact number of pixels you want to capture. It has a very good array of tools you can use to modify your image. It is very user friendly and intuitive.,I would like to be able to make the backgound of an image invisible more easily. It would be interesting to have access to a lasso tool like the one in Photoshop. I could not find a third one, I am very satisfied with the product.,10,It has certainly accelerated the rapidity of our work. We have gained in the quality of our presentations. We have saved money from buying more expensive software.,,Articulate 360, Adobe CaptivateSnagit Captures My Praise and My ScreenOur department is focused on learning and development. We use Snagit to capture screenshots (photo and video) for use in tutorials. Outside of our department, Snagit is used to screen capture issues with systems that I help to manage for troubleshooting. Creatively, Snagit steps in where most use Microsoft's Snipping Tool. Often times for our tutorials, we need to capture a delayed still. Snagit accomplishes this task with ease.,Snagit handles delayed screenshots extremely well. Abilities to add frequent functions to your profile for quick access is a great time and effort saver. Seamless connection to video editing resources is a great bonus for increasing workflow efficiency.,Snagit doesn't do a good job of remembering your last chosen file type. If I'm capturing and saving my images mostly to PNG, I would expect the application to save primarily to PNG. Likewise, an ability to apply a naming scheme to files would increase efficiency. Snagit isn't a full function image editor, but adding more tools to its belt would improve my likelihood to use this product exclusively.,9,Snagit has proven to a crucial tool in acquiring the images need to carry out our training. Snagit has enable our staff to clearly capture technical issues and for our department to respond efficiently and clearly. We now spend less time tracking down images of software that we might through image searches. For the software that we use, we can now just capture the visuals quickly and efficiently.,,Adobe Photoshop, Adobe Acrobat DC, Cornerstone OnDemand, Articulate StorylineSnagit is the perfect screencapture tool for help content!Currently, only my team uses Snagit. We create end-user help content on our user knowledge base and use Snagit to create all our screenshots and gifs. We also create sales and support job aids - including fact sheets, reference guides, and troubleshooting guides. All of these often need screenshots and other graphic representations, which Snagit is ideal for. Snagit allows us to keep our screenshots consistent across all documentation and provides tools for image manipulation that are very easy to use and create good-looking images. The image library provides great image management and the annotation and other tools allow us to show, hide, and highlight the appropriate parts of the images easily.,simple image and video capture - you can capture regions, full-screen, scrolling regions, webpages, menus, text, etc. easy sharing capabilities - share with screencast, share to camtasia and other platforms, save directly to drive. easy editing - blur, crop, fill, annotate, highlight, markup, align multiple images, size, stamp. create presets and build editing libraries for specific uses,library organizing - tagging is simple but there doesn't seem to be a way to bulk tag or remove tags. it would also be great to have other organizing options besides tagging,10,Positive - quicker content creation. Snagit allows us to create the images we need quickly and to update our knowledge base efficiently, freeing my team up to focus on other projects so we can meet our weekly, monthly, and quarterly goals more consistently Positive - integration with Camtasia results in quicker video creation. Video content consistently sees more engagement on our help center.,CloudApp,Camtasia, Sketch, ZendeskA simple choice for screen-captureSnagit is being used by individual contributors at our organization. Clearly, the primary function is for screenshots, but it also works well for basic video editing, gif creation, and training step layouts. Techsmith continues to add useful functionality to Snagit, which makes the nominal upgrade fee acceptable. The gif creation tool has allowed us to create basic training steps by screen-recording the process and publishing to a gif. This made the roll-out of our new eCommerce solution easier with basic training on each screen.,Screenshot markup is fantastic and has become the standard for a simple workflow. Gif creation from videos/screen-recordings is a great feature. Training step layout is a promising new feature that can replace MS Word for basic process instruction.,Combine the capture and editor tool into one. They have always been separate, but it would be less confusing for new users if they were just one program. Computer resource management. The program will take away some of your CPU and memory even when idle. I understand this for the video functionality, but I feel this is one area that could be optimized. Better editor toolbar. As Techsmith adds new features to the editor, they are hidden under a sub-menu of the main toolbar. This causes me to forget about some functionality because it is not front and center.,10,With the program being so inexpensive, the ROI is guaranteed. A few uses and it is paid for. The learning curve is very simple, so there isn't much time tied up in training.,Jabber, Google Drive, Google HangoutsShould be much better by now, but it's not.I use Snagit on an occasional basis when the need to provide imagery comes up. I used it extensively while learning a CAD program and for consulting support. I also use it to record any number of absurdities that arise on websites that are supposed to provide customer support.,It's very useful for sharing in a variety of formats It can be used to create a process video It's relatively inexpensive,The annotation and editing tools are clunky The interface is unattractive and uninspired Trying to do anything more than the basic task of taking a screenshot is a nuisance.,4,In this scenario, there's no meaningful impact positive or negative on the ROI. That's all there is to say.,I cannot live without SnagIt, its a condition of employment for me!Snagit is used at my organization on a per user requested system so I'm not sure how wide-spread it is since I'm not in IT. I know the majority of people on my two teams of HR and Learning & Development use it and love it. I have often used it while in a meeting or demo and people have asked what it is since it was so many more features that the Snippet tool and then they request it from IT.,Quick screen grabs to refer to later. They can reside in the library or be saved out in many different formats. I often grab a screenshot to have it one monitor while I move to a different part of the system I grabbed the screenshot from as a reference when making system changes. Once you capture the screenshot you can highlight, magnify, blur out, add a big red arrow etc. This is perfect for a quick email to someone to help support what they are trying to do or add to your documentation. The ability to select a region, window or many other quick tools really helps narrow down what you want to show. Panoramic capture is the bomb! You select your area, then start the capture then scroll through the data and it captures it all in one screenshot! You can create a quick video with a voice over and save as MPEG to send to a user or tech support to better explain than typing out what problem you are seeing. So easy to use and intuitive!,I seriously can't think of one thing yet each time they have a release it has some new cool thing. I've been using them for 20 years and 3 different organizations and cannot live without this software.,10,The cost of this product is so small compared to the value it provides! Since I use this product daily, compared to the cost, its fractions of pennies per day to purchase.Snagit...LifesaverWe use Snagit to show small videos and tutorials of how to update websites. We also use it to illustrate updates in design and for art direction on websites and design files.,Very good at quick screen captures Great a explanatory videos Good to point out issues and proof design documents and provide direction I also use it to annotate sketches and illustrate concepts.,Sometimes the scrolling feature doesn't work the way it should. I often have problems when capturing a website through the scroll feature. I just downloaded the newest version and I think it will address some of my concerns with layering. Sometimes a base layer is hard to manage. I would like to capture YouTube videos and have the ability to download them. I use other software now for that.,10,Quicker to answer questions that clients have. Great for help desk issues. Allows us to work smarter and faster with low overhead of training.,Camtasia and iMovie,Adobe Photoshop, iMovie, FreshBooksSnagIt: Quick and ProfessionalI don't believe Snagit is the defacto screen capture program for the organization overall, but plenty of people here use it for everyday use. My department specifically uses it for documentation gathering, customer communication, and testing with support and product management. It's a fast and easy tool design for quick and simple processes.,A professional way to get screen grabs compared to similarly competitive tools Screen grabs to show people internal/external to the company the specific thing I'm discussing (via email, message systems) Getting screens and pictures ready for formal documentation that can be shared to the masses and for long-term,Sometimes I feel it has too many options, and could be cleaner. A better way to see previous screen captures Automated way to send right from the program,8,Quick responses to customers in sticky situations where there is tension. Cut down communication time there. On an average scenario can cut down 3 emails per situation. Create professional documents that last for longer than they would have. Cut down on documentation redo by 5% as an estimate Smooth transition of information between internal teams. Fast and direct ways to resolution of technical issues I can't explain via words,,Slack, Microsoft Office 2016Snagit makes screen grabbing from the web on a PC as easy as a MacWe use Snagit mainly to capture product images from the web and resize images for use on our website.,Snagit allows PC users to capture images (screen grab them) as easily as Mac users (command 4). Snagit allows users to resize, reorient, etc. images they capture. It's very easy to use Snagit. Freelancers and staff writers alike are able to pick it up quickly.,Snagit's prompts to save an image before exiting the program are pesky. Snagit is not as sophisticated as programs like Photoshop. Snagit sends frequent prompts when you're using the free trial.,10,Snagit has allowed our writers to capture their own images without going through our creatives team. It has given freedom to our freelance writers. Snagit has bridged the gap between PC users and Mac users on our team. All are able to screen grab images.,Glasscubes,WordPress, Google Analytics, Parse.lySnagit worth itSnagit is a great program to use if you are limited with MS snipping tool. Snagit gives you the ability to add comments or point out items in the section you got. I recommend it for those that need to use it to make their item stand out.,I was able to use Snagit to grab a section on our website to pinpoint exactly with the web administrator the issues we were having on that particular area. Was also able to use Snagit to grab and add a screenshot without revealing any personal information in a presentation.,Snagit does need to improve the ability of the different fonts that can be used, and also the size of the arrow.,9,Sangit has helped us in our presentations to our board or general presentations to our clients. It was worth the investment in getting Snagit.Snagit just Snag's it!!We use Snagit pretty extensively across the company. It helps us "Snag" anything and everything, annotate, markup and/or share, in fact despite being a Microsoft shop I have never used the tool that windows provides since it is just no match.,Snag anything and everything, even full pages on the web (with scroll) Ability to record videos, we do a lot of screen records for a variety of reasons without ever thinking twice. Very user-friendly editing and markup tools help achieve a lot in under 30 secs,Maybe a little more on editing tools, not that what we have is not enough,10,Its one of the most important productivity tools that I have on my machine, PERIOD.,,Microsoft Office 365, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), MS SharePoint / SQL, ASP.NET,10,,BA / Testers live on it, sharing inputs all the time using this tool Even a lot of review is done using Snagit Recording meetings and demos is a breeze,did a couple of marketing videos using the video clips of work demos,I believe we use it fairly extensively already,snag and markup video recordings so easy to share, with multiple options,none,No,10Snagit FTWWe primarily use Snagit to capture screenshots and produce videos for training videos that are distributed to our entire department. Regarding screenshots, compared to the snipping tool in Windows, Snagit offers much more editing options. It also has a capture delay, so if you want to show a drop-down menu, for example, you can set the delay for a couple of seconds, click on the menu, and Snagit will take the screenshot. You can never do that with the snipping tool.,Delayed screen capture allows snapshot of dropdown menus or any other fields that require clicking on. Produces excellent videos that you can easily edit and organize Offers a substantial amount of editing features for screenshots including text options Very user-friendly,Although in most cases Snagit's screenshot editing tools are sufficient, they could probably expand the options a bit For videos, it seems to often cut off the last word or so when you stop recording,10,We could not have created the training materials we produced for end-users using a new budget EPM system without Snagit. In that regard, the small cost of the product has had a great positive impact,,Axiom EPM, Microsoft Power BISnagIt is used DAILY!Our entire organization uses SnagIt We use it for a variety of purposes. We use the still image as well as the video function - it helps us grab images for trainings, presentations, and showing others how to do something when they are remote.,We recently did a screen share session with associates all over the US. One person was not able to attend, so we used the 'video' component to record the session - the screen clicks and the different things that you could do with the program so that when the co-worker returned to the office, she could catch up and not have to ask the trainer to repeat the session. We often need to show how a screen looks in a variety of logged in states - so if we can show the URL and the screen in one shot, it helps our developers know where to troubleshoot and fix/update any issues we're experiencing. I like how it's easy to go back to older snags you created - so you don't have to go and re-do a snag, you can simply go to the editor and copy the image into whatever purpose you have/need.,It takes a bit of time for the program to load sometimes. I think that the cursor/arrow should default as NOT in the image, I've had to redo so many snags because my arrow was in the image. I know you can adjust this in settings, but it should start NOT in there.,10,I have found no NEGATIVE ROI - great tool.Snagit is a lightweight and powerful tool that empowers you for your daily basis work in the digital eraWe use SnagIt to easily capture and organize the screenshots we take daily.,Capture and organize several screenshots and videos of the work we do every day Flexible keyboard shortcuts to get the job done and not override other keyboard shortcuts of other applications Search tool to get the screenshots and videos we take of the relevant information. You can apply tags as well Editing tools to customize the screenshot that later you can share with your colleagues,Lack of OCR capabilities,10,Rapid screen capture tool with customized keyboard shortcuts Organize easily within a tagged library of screenshots and video recordings Low resources consumption,Camtasia,Salesforce Commerce Cloud, WebEx Meetings, EvernoteBest Rapid Development Graphics Tool I've Used for 12+ Years!The ability to quickly produce graphics for eLearning, training guides, videos, job aids, reports, and emails, with quality content, has been outstanding! I have been able to use this product to create graphics used in multiple eLearning courses without the need for Photoshop!,Quick screen captures for graphics, gifs, and videos! Intuitive tools Low cost,There isn't a cloud-based solution Memory Hog - best used with lots of RAM (I have 16 GB) Not robust, like Photoshop (but that can be considered a good thing too!),10,I have my own license that follows me wherever I go! So, there is no impact on the company's budget. SnagIt needs memory for the best results (I recommend 8 or more!) Being able to use this software to quickly complete a project is best ROI you can ask for! ;),Adobe Photoshop,Camtasia, Articulate 360, QualtricsUnspecified
Snagit
225 Ratings
Score 9.1 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

Snagit Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Snagit
225 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Do you work for this company?

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-25 of 49)

Companies can't remove reviews or game the system. Here's why.
Cindy Lalowski profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
My team uses Snagit to document work instructions and process instructions. This tool is very easy to use and to teach others to use. It captures real time data and allows you to insert step by step instructions right into the software you are using or a document you are creating for others to use.
  • Captures real time data from a page on your desktop that you are viewing.
  • I really like the ability to either use an arrow as a pointer or to circle certain information on the document/page.
  • In particular we use the insertion of text to enter instructions or describe what we are pointing to.
  • Sometimes there is a limitation on the size of the window we are trying to capture so it cuts off a bit.
I really like that this tool is a one stop shop that allows you to enter clear cut instructions for any user to follow. I've had very positive feedback from users describing how they like the format of the instructions and how easy it is to follow. I've actually showed employees how to use the tool and they have purchased for use in their departments.
Read Cindy Lalowski's full review
Dinesh Selvachandra profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
As a software company, we often need to create user documents and presentations based on application screenshots. Snagit makes it easy to draw an illustrate the functionalities in a very clean graphical manner.
  • Easy to use
  • Full of features and many export options.
  • Editing is very easy and all the necessary tools are available.
  • there are multiple modes of capture, even video with makes it an all in one tool.
  • The software has gotten very big with new versions.
  • Unable to do partial scroll capture.
  • The quick capture tool is big, sometimes its annoying.
When you need to get some graphical document done base on screenshots, this is the best all in one solution out there.
Read Dinesh Selvachandra's full review
Thomas Kleinschmidt, CIM(R) profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Right now only a few of us use Snagit. We're constantly needing to communicate complex things so a simple keyboard shortcut gets the job done in most cases and with only a few minutes in the editor to add graphics/captions/clarity.
  • Ability to have a simple keyboard shortcut and direct the image.
  • We have shortcuts to direct the capture to various programs: clipboard, Word, Powerpoint, directly just to the editor.
  • Scroll capture for long webpage clips.
  • Very useful to grab screenshots of webinars!
  • Editor top menu seems to default back to previous factory icons...it seems to lose the tools I put up manually, and I use these tools frequently.
Useful in all areas. I like the Library for things that need more editing I can pull up. Other software not as easy or can't pull up/edit images.
Read Thomas Kleinschmidt, CIM(R)'s full review
Rick Juby profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Snagit is being used by our small team of people. We use it for modifying and grabbing content as we send emails and having the right content in the right format is critical to our messaging. Snag it helps us modify images by cropping or adding text or simply using a screenshot with an error to show a process change.
  • Snagit allows me to quickly grab an image and save it in a graphics format.
  • Snagit allows me to capture a full-screen capture that is below the fold so I do not have to copy multiple pictures.
  • Snagit allows me to add audio to screen capture. This is very helpful for training purposes.
  • I would like to see Snagit incorporate more arrow styles.
  • I would like to see Snagit offer more creative examples of how other customers use Snagit.
  • It would be nice to have Snagit create a users group where others can show case cool things that they have done with Snagit.
Snagit is great when you need to cut an image from one document and modify it quickly so that it can be used for presenting content. I like this feature because I often need to bring images into E-Marketing software and it needs to be formatted with specific dimensions. Snagit allows me to do this quickly so I can meet my tight deadlines.

When I need to send a process training document or video. I quickly go to Snagit and record the audio and pull in an image with a voice overlay. The ability to crop a picture to a specific size with appropriate ad-hoc wording is essential in my business. Snagit helps me get this job done very quickly and efficiently.
Read Rick Juby's full review
Lisa Durant profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SnagIt across our organization as our standard screen capture software. I use it as a senior technical writer for both capturing still screenshots and videos. We use the screenshots in our manuals, release announcements, and training. I also use SnagIt to record meetings with screen sharing being presented (such as product demos).
  • Captures selected portions of a screen.
  • Allows immediate editing of captured images and videos.
  • Allows video trimming.
  • Allows annotation/adding arrows, etc. in an appealing format.
  • Snagit does tend to crash occasionally - especially when I go to record a video.
  • Snagit also tends to crash when I am saving large video files.
  • Snagit does tend to freeze up when handling large files.
SnagIt is my go-to tool for taking screenshots of our guides. I would absolutely recommend it for taking screenshots and for adding things like highlighting, text, and arrows to these screenshots. It's also excellent for recording short videos. The one area where it's maybe NOT the best tool would be for recording meetings. SnagIt really isn't meant for this, I don't think. I think it makes more sense to use recording software that is bundled with your meeting software to ensure you capture the best audio quality.
Read Lisa Durant's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Snagit for its superb screenshot capabilities. We started buying licenses many years ago and our users love it so we kept buying and using it. Its editing features are its most loved ones. I love the modern and simple look, while still having all the features available. The zoom option allows for exact screenshotting. We not only use it for documentation but the Web Design department is also a fan.
  • Screenshot options are plenty.
  • Editing is superb.
  • Lots of export options available.
  • Can't think of a mentionable downside. Product exists for years and I think they nailed it!
Making screenshots, editing them and exporting to a variety of formats. If you need more options than the default Windows/Mac screenshot capabilities. If you create documentation this product is a must! Easily the best on the market.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Numerous people in our organization use Snagit. While it isn't automatically licensed for every employee, it's available upon request. We use it in a number of different ways, but I'd say the primary reason is being able to just not take screenshots, but also to mark them up. In Marketing (my department), I will often use Snagit to mark up screenshots of web pages, to show where text should be added/changed, etc.
  • Screenshots and markups
  • Ability to seamlessly run in the background, yet always be within reach
  • Capture scrolling screenshots of an entire webpage, for example, that doesn't all fit on the screen at once.
  • Screen recording has crashed occasionally, losing data (and causing major headaches).
  • Scrolling screen caps don't always play nicely with consistent navigation bars.
  • I don't always love that Snagit retains prior screenshots (rather than simply saving it on the desktop and clearing it from the software) but I can imagine that would be useful for others.
While Snagit is definitely a more full-featured program and can be used to capture screen recordings, I primarily use it for the very simple purpose of capturing screenshots and quickly/easily highlighting, adding text, and otherwise marking up. I made the mistake once of using Snagit to capture audio through my computer to record a podcast, and after an hour-long interview, as I clicked save, the program crashed and lost the entire interview. So, that's something I'd steer clear of.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Snagit across multiple departments and it certainly serves its purpose, and then some. We mainly use it to capture still screenshots, but the tool also offers the ability to capture videos as well. In addition to straightforward captures of images or videos, Snagit has additional tools for editing, which makes it a multi-use tool. It's convenient to not have to use one tool to capture, and others to edit. Overall, Snagit is very easy to use and I enjoy it very much!
  • Captures still screenshots
  • Captures videos (mainly used to show step-by-step instructions in a visual format)
  • Editing tools (such as adding text, highlighting, adding shapes/stamps, etc.)
  • Saving files could be easier
  • Finding previously captured images/videos could be easier
  • Ability to categorize captures
Snagit is great for capturing images and videos. I often use it to highlight important pieces from reports, show walkthroughs, and even help with my day-to-day to do lists. I suppose it's not well suited to share images/videos in real-time, as captures must be taken, saved, and then shared separately.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am not sure if it's used company-wide but I personally use Snagit to support my deliverables.
  • Snagit is best used for screen capture.
  • It also has editor capabilities for callouts, text, shape, and stamp, etc which is also very handy when creating training materials.
  • You can also highlight certain sections of the capture pretty easily.
  • Snagit can be used for creating any kind of content. I have used it to create training materials and job aides.
  • There are various types of screen selections you could do such as by region, full screen or scrolling window.
  • You could also do borders and filters for effect pretty easily.
For creating training content for system users Snagit is perfect. I don't think Snagit can be used as effectively for creating videos.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
Everyone in my company uses it. It's much easier than taking a screenshot, opening an application, and then pasting it before you save the final file. With Snagit, it's completely instant. You also have so many options. You can save a video or a still image.
  • Screengrab a scrolling window so you get the entire webpage.
  • You are able to crop the image once it's been selected as well as direct email it.
  • You can grab a video of your screen, it's great for tutorials.
  • The video option does not include sound.
  • They are a bit aggressive with updates.
It's great for tutorials. The files are also super small. There are so many options you have. For example, you can add a border. It's great for someone who doesn't have a background in paint or Photoshop or who doesn't know how to post-process videos. Once you have a video, you can delete selections right from an intuitive timeline.
Read this authenticated review
Émilie Grenier profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Snagit is used by the training department to create images for Powerpoint presentations. We mostly use it to capture images from our clients database so the new employees can see how it looks like while we can hide personal data. We also capture images from our website, as well as other platforms we want to show to our employees.
  • It is very precise : you can select the exact number of pixels you want to capture.
  • It has a very good array of tools you can use to modify your image.
  • It is very user friendly and intuitive.
  • I would like to be able to make the backgound of an image invisible more easily.
  • It would be interesting to have access to a lasso tool like the one in Photoshop.
  • I could not find a third one, I am very satisfied with the product.
Snagit is very useful when you need to make screen captures that need to be very precise and aesthetics. The precision with wich you can select certain areas of an image is surprising. It has the option to select exactly what you want or to select certain frames of the screen which is very helpful when you have to present frames from an application for example.
Read Émilie Grenier's full review
Relton McBurrows profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our department is focused on learning and development. We use Snagit to capture screenshots (photo and video) for use in tutorials. Outside of our department, Snagit is used to screen capture issues with systems that I help to manage for troubleshooting. Creatively, Snagit steps in where most use Microsoft's Snipping Tool. Often times for our tutorials, we need to capture a delayed still. Snagit accomplishes this task with ease.

  • Snagit handles delayed screenshots extremely well.
  • Abilities to add frequent functions to your profile for quick access is a great time and effort saver.
  • Seamless connection to video editing resources is a great bonus for increasing workflow efficiency.
  • Snagit doesn't do a good job of remembering your last chosen file type. If I'm capturing and saving my images mostly to PNG, I would expect the application to save primarily to PNG.
  • Likewise, an ability to apply a naming scheme to files would increase efficiency.
  • Snagit isn't a full function image editor, but adding more tools to its belt would improve my likelihood to use this product exclusively.
Snagit is well suited to capture screens for troubleshooting and tutorial purposes. We build documents, sites, and courses with image gathered using Snagit. However, if you're looking for higher features for screen capture such as cursor highlighting, you'll need to look into spending more for Camtasia.

Snagit has limited image editing features, so it less suited for manipulating the images that you capture.
Read Relton McBurrows's full review
Sarah Holdgrafer profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently, only my team uses Snagit. We create end-user help content on our user knowledge base and use Snagit to create all our screenshots and gifs. We also create sales and support job aids - including fact sheets, reference guides, and troubleshooting guides. All of these often need screenshots and other graphic representations, which Snagit is ideal for.
Snagit allows us to keep our screenshots consistent across all documentation and provides tools for image manipulation that are very easy to use and create good-looking images. The image library provides great image management and the annotation and other tools allow us to show, hide, and highlight the appropriate parts of the images easily.
  • simple image and video capture - you can capture regions, full-screen, scrolling regions, webpages, menus, text, etc.
  • easy sharing capabilities - share with screencast, share to Camtasia and other platforms, save directly to drive.
  • easy editing - blur, crop, fill, annotate, highlight, markup, align multiple images, size, stamp. create presets and build editing libraries for specific uses
  • library organizing - tagging is simple but there doesn't seem to be a way to bulk tag or remove tags. it would also be great to have other organizing options besides tagging
It's perfect for end-user documentation screenshots and gifs. You can do all the image editing and manipulation you need without all the Photoshop bells and whistles (and training). It's also a good image editor in general, so importing photos and doing simple image editing (markup, annotations, stamps, blurs, etc) is again much simpler than more complex programs like photoshop. And it has far more features than a free editor like GIMP.
Read Sarah Holdgrafer's full review
Jamie Drahos profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Snagit is being used by individual contributors at our organization. Clearly, the primary function is for screenshots, but it also works well for basic video editing, gif creation, and training step layouts. Techsmith continues to add useful functionality to Snagit, which makes the nominal upgrade fee acceptable. The gif creation tool has allowed us to create basic training steps by screen-recording the process and publishing to a gif. This made the roll-out of our new eCommerce solution easier with basic training on each screen.
  • Screenshot markup is fantastic and has become the standard for a simple workflow.
  • Gif creation from videos/screen-recordings is a great feature.
  • Training step layout is a promising new feature that can replace MS Word for basic process instruction.
  • Combine the capture and editor tool into one. They have always been separate, but it would be less confusing for new users if they were just one program.
  • Computer resource management. The program will take away some of your CPU and memory even when idle. I understand this for the video functionality, but I feel this is one area that could be optimized.
  • Better editor toolbar. As Techsmith adds new features to the editor, they are hidden under a sub-menu of the main toolbar. This causes me to forget about some functionality because it is not front and center.
Anyone that has to create content from screenshots and/or basic screen-recordings will find Snagit to be a valuable tool. It allows you to be more creative with your images and videos than standard Windows programs.
Read Jamie Drahos's full review
James Kayten profile photo
Score 4 out of 10
Vetted Review
Verified User
Review Source
I use Snagit on an occasional basis when the need to provide imagery comes up. I used it extensively while learning a CAD program and for consulting support. I also use it to record any number of absurdities that arise on websites that are supposed to provide customer support.
  • It's very useful for sharing in a variety of formats
  • It can be used to create a process video
  • It's relatively inexpensive
  • The annotation and editing tools are clunky
  • The interface is unattractive and uninspired
  • Trying to do anything more than the basic task of taking a screenshot is a nuisance.
As I've already stated. The simple task of taking a screenshot or selection thereof is simple enough, but the viewer and the editing tools and interface are clunky, poorly designed and unattractive. Snagit is an application one will readily replace when something better comes along.
Read James Kayten's full review
Melissa Odom profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Snagit is used at my organization on a per user requested system so I'm not sure how wide-spread it is since I'm not in IT. I know the majority of people on my two teams of HR and Learning & Development use it and love it. I have often used it while in a meeting or demo and people have asked what it is since it was so many more features that the Snippet tool and then they request it from IT.
  • Quick screen grabs to refer to later. They can reside in the library or be saved out in many different formats. I often grab a screenshot to have it one monitor while I move to a different part of the system I grabbed the screenshot from as a reference when making system changes.
  • Once you capture the screenshot you can highlight, magnify, blur out, add a big red arrow etc. This is perfect for a quick email to someone to help support what they are trying to do or add to your documentation.
  • The ability to select a region, window or many other quick tools really helps narrow down what you want to show.
  • Panoramic capture is the bomb! You select your area, then start the capture then scroll through the data and it captures it all in one screenshot!
  • You can create a quick video with a voice over and save as MPEG to send to a user or tech support to better explain than typing out what problem you are seeing.
  • So easy to use and intuitive!
  • I seriously can't think of one thing yet each time they have a release it has some new cool thing. I've been using them for 20 years and 3 different organizations and cannot live without this software.
I use this multiple times on a daily basis and can't think of anyplace I would not find it appropriate. I use it to create technical documentation, show a colleague something I am seeing (way better than words!), create a step by step problem recreation for tech support, capture a scrolling error message, and the list could go on endlessly.
Read Melissa Odom's full review
Bart Caylor profile photo
November 26, 2018

Snagit...Lifesaver

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Snagit to show small videos and tutorials of how to update websites. We also use it to illustrate updates in design and for art direction on websites and design files.
  • Very good at quick screen captures
  • Great a explanatory videos
  • Good to point out issues and proof design documents and provide direction
  • I also use it to annotate sketches and illustrate concepts.
  • Sometimes the scrolling feature doesn't work the way it should. I often have problems when capturing a website through the scroll feature.
  • I just downloaded the newest version and I think it will address some of my concerns with layering. Sometimes a base layer is hard to manage.
  • I would like to capture YouTube videos and have the ability to download them. I use other software now for that.
Explanatory videos, demos, short explanations.
Read Bart Caylor's full review
Matthew Vita profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
I don't believe Snagit is the defacto screen capture program for the organization overall, but plenty of people here use it for everyday use. My department specifically uses it for documentation gathering, customer communication, and testing with support and product management. It's a fast and easy tool design for quick and simple processes.
  • A professional way to get screen grabs compared to similarly competitive tools
  • Screen grabs to show people internal/external to the company the specific thing I'm discussing (via email, message systems)
  • Getting screens and pictures ready for formal documentation that can be shared to the masses and for long-term
  • Sometimes I feel it has too many options, and could be cleaner.
  • A better way to see previous screen captures
  • Automated way to send right from the program
It's perfect for all daily tasks where you need to capture screens from programs, documents, etc., and share them with people in or outside of your company. I think the only downside comes to the fact that there are similar tools, that may be free if I'm not mistaken that can do the majority of the needed tasks.
Read Matthew Vita's full review
Justine Schwartz profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Snagit mainly to capture product images from the web and resize images for use on our website.
  • Snagit allows PC users to capture images (screen grab them) as easily as Mac users (command 4).
  • Snagit allows users to resize, reorient, etc. images they capture.
  • It's very easy to use Snagit. Freelancers and staff writers alike are able to pick it up quickly.
  • Snagit's prompts to save an image before exiting the program are pesky.
  • Snagit is not as sophisticated as programs like Photoshop.
  • Snagit sends frequent prompts when you're using the free trial.
Snagit is perfect for doing a screen grab of any image on the web that is not available for jpg download.
Snagit is not perfect for airbrushing and advanced image editing.
Read Justine Schwartz's full review
No photo available
January 23, 2019

Snagit worth it

Score 9 out of 10
Vetted Review
Verified User
Review Source
Snagit is a great program to use if you are limited with MS snipping tool. Snagit gives you the ability to add comments or point out items in the section you got. I recommend it for those that need to use it to make their item stand out.
  • I was able to use Snagit to grab a section on our website to pinpoint exactly with the web administrator the issues we were having on that particular area.
  • Was also able to use Snagit to grab and add a screenshot without revealing any personal information in a presentation.
  • Snagit does need to improve the ability of the different fonts that can be used, and also the size of the arrow.
Snagit works great for presentations, such as adding them to your PowerPoint slides. it can also be used to assist in pointing out specific items that need to be corrected by grabbing that particular screen.
Read this authenticated review
Chetan Vatsyayen profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Snagit pretty extensively across the company. It helps us "Snag" anything and everything, annotate, markup and/or share, in fact despite being a Microsoft shop I have never used the tool that windows provides since it is just no match.
  • Snag anything and everything, even full pages on the web (with scroll)
  • Ability to record videos, we do a lot of screen records for a variety of reasons without ever thinking twice.
  • Very user-friendly editing and markup tools help achieve a lot in under 30 secs
  • Maybe a little more on editing tools, not that what we have is not enough
Snagit is a tool that is a must-have for any professional, I cannot think of working without it. Unless we are planning to do some serious photo edits (which it anyways is not meant to be doing) Snagit can do it all.
Read Chetan Vatsyayen's full review
Adam Bruckman, MPH, CPC profile photo
May 16, 2018

Snagit FTW

Score 10 out of 10
Vetted Review
Verified User
Review Source
We primarily use Snagit to capture screenshots and produce videos for training videos that are distributed to our entire department. Regarding screenshots, compared to the snipping tool in Windows, Snagit offers much more editing options. It also has a capture delay, so if you want to show a drop-down menu, for example, you can set the delay for a couple of seconds, click on the menu, and Snagit will take the screenshot. You can never do that with the snipping tool.
  • Delayed screen capture allows snapshot of dropdown menus or any other fields that require clicking on.
  • Produces excellent videos that you can easily edit and organize
  • Offers a substantial amount of editing features for screenshots including text options
  • Very user-friendly
  • Although in most cases Snagit's screenshot editing tools are sufficient, they could probably expand the options a bit
  • For videos, it seems to often cut off the last word or so when you stop recording
Snagit is excellent for capturing video and screenshots for the purposes of creating organizational training materials. It would be very challenging to create the screenshots we do just using the Windows snipping tool. If, however, you just want a quick screenshot to send in an email, I just stick with the snipping tool. However, for screenshot videos, I would 100% use Snagit.
Read Adam Bruckman, MPH, CPC's full review
Heidi Jonsson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire organization uses SnagIt We use it for a variety of purposes. We use the still image as well as the video function - it helps us grab images for trainings, presentations, and showing others how to do something when they are remote.
  • We recently did a screen share session with associates all over the US. One person was not able to attend, so we used the 'video' component to record the session - the screen clicks and the different things that you could do with the program so that when the co-worker returned to the office, she could catch up and not have to ask the trainer to repeat the session.
  • We often need to show how a screen looks in a variety of logged in states - so if we can show the URL and the screen in one shot, it helps our developers know where to troubleshoot and fix/update any issues we're experiencing.
  • I like how it's easy to go back to older snags you created - so you don't have to go and re-do a snag, you can simply go to the editor and copy the image into whatever purpose you have/need.
  • It takes a bit of time for the program to load sometimes.
  • I think that the cursor/arrow should default as NOT in the image, I've had to redo so many snags because my arrow was in the image. I know you can adjust this in settings, but it should start NOT in there.

Works well:

- Training

- Remote Employees screen share

- Presentation development

Needs help:

- Load time

- Need more tools for editing, or adding colors, outlines, etc. on the screen

Read Heidi Jonsson's full review
Enrique Cuarental Bolet profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SnagIt to easily capture and organize the screenshots we take daily.
  • Capture and organize several screenshots and videos of the work we do every day
  • Flexible keyboard shortcuts to get the job done and not override other keyboard shortcuts of other applications
  • Search tool to get the screenshots and videos we take of the relevant information. You can apply tags as well
  • Editing tools to customize the screenshot that later you can share with your colleagues
  • Lack of OCR capabilities
I highly recommend to anyone this tool because it allows you to easily and quickly capture relevant information from your screen when you are attending any webinar or meeting.
Read Enrique Cuarental Bolet's full review
Timothy Aulph profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
The ability to quickly produce graphics for eLearning, training guides, videos, job aids, reports, and emails, with quality content, has been outstanding! I have been able to use this product to create graphics used in multiple eLearning courses without the need for Photoshop!
  • Quick screen captures for graphics, gifs, and videos!
  • Intuitive tools
  • Low cost
  • There isn't a cloud-based solution
  • Memory Hog - best used with lots of RAM (I have 16 GB)
  • Not robust, like Photoshop (but that can be considered a good thing too!)
What I like best about Snagit is its intuitiveness. This has been my go-to tool for multiple types of projects over the years; especially, projects that needed to be done quickly. And even though I have been able to quickly produce graphics for eLearning, training guides, videos, job aids, reports, and emails, the quality is comparable to some work done in Photoshop.

SnagIt is less appropriate if you need to create high-quality, high-resolution images. Photoshop is your best bet for that; especially, projects that have dedicated time and project managers.


Read Timothy Aulph's full review

About Snagit

Snagit Technical Details

Operating Systems: Unspecified
Mobile Application:No