Mailshake vs. Smartlead.ai

Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.

Incentivized

We have ceased using the tool as our primary outbound marketing platform for all the reasons stated. Slick integration but poor ROI. We have switched to a platform that does not require management of dozens of domains and email addresses and sends from a U.S.-based API

Incentivized

• It has an email editor which is easy to use.
• Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
• Campaign and List management are also good

Incentivized

• Slick API integration with both our waterfall and CRM
• Quick email verification tool
• Handles high volume sending with ease

Incentivized

• Mailshake works only with Gmail/G Suite accounts.
• The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
• Missing starts about the total number of opens of an email (it is only tracked once).

Incentivized

• Response rate has been abysmally poor
• ROI has been negligible
• APIs are not U.S.-based
• Does not handle attachments well

Incentivized

I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.

Incentivized

It's a good tool and you can figure out your way around it, but overall visibility from a bird's eye view could be better. Oftentimes you have to open up multiple tabs to see different client views

Incentivized

Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.

Incentivized

For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.

Incentivized

At the time when I was evaluating, Smartlead offered a client portal and was also a bit less pricey compared to some of their competitors

Incentivized

• Time savings by automating the lead generation process.
• Improved open rates of email campaigns resulting in more conversations started and better ROI.
• Professional approach makes our company and brand more reputable.

Incentivized

• Negligible return
• Open rates and response rates run below 10%
• Best for single channel buziness development

Incentivized