UK company SmartStream offers a process automation option.
N/A
Zoho Creator
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$8
per month per user
Pricing
SmartStream Transaction Lifecycle Management
Zoho Creator
Editions & Modules
No answers on this topic
Standard
$8
per month per user
Professional
$20
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
SmartStream Transaction Lifecycle Management
Zoho Creator
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Add-ons:
Customer Portal: $100/month onwards
Premium Support : 20% of license fees
Enterprise support: 25% of license fees
TLM will be well suited for an organization's recon requirements. If the organization is able to afford the software, it will be worth investing the amount. The support for heterogeneous file formats is one of the key features. It can accept swift and flat files. The config screens for ingesting the data are very user-friendly. Overall the time taken for setting up a new recon is very less. TLM can be improved if they bring in some AI/ML algorithms for improved match rates.
A specific incident is where we were proud using zoho , was when we challenged a MNC who has more than 10k employees, for providing a same service matching them technically, where we are a small organisation in size comparing them having around 70 employees. The less appropriate is where , implementing accounting system properly integrating with the existing operatoins.Need lot of improvement on this Also more easy integration with Zoho Books
The ease of creating data collecting forms. Anything from creating a form to import all your old excel documents to creating a mobile on-site application where you can input data directly into the app. For a company like us this can help to eliminate the pen and paper approach to recording data.
Reporting features are excellent. Slicing and dicing the data from your forms to create any report is possible. Think of it has filters on steroids. The ability to combine data from different forms is a huge plus.
Dashboards! Zoho Creator has so much depth to it that it's easy for one to get lost if they are not as familiar with Creator, for example an exuctive or decision making manager. This is where dashboards come in. Admins can build intuitive and smart dashboards that combine all the relevant KPI's that a manager needs to see.
In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
Excel was used as a traditional recon tool using macros for matching. There is no room to scale up the recons using excel. The recons are cumbersome and take a lot of time to complete. There are more chances of manual errors. No UI to create a good user experience. Overall all negatives compared to TLM
I could use Excel to do what I need but prefer to use Zoho Creator for the main reasons of being very secure, fast, easily accessible, cloud based, etc. The CSV import option is a huge time saver, I can import CSV or TXT files directly into Zoho Creator in seconds
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
