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Zoho Creator Digitally Transformed RCSI Bahrain.
December 22, 2022

Zoho Creator Digitally Transformed RCSI Bahrain.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Creator Platform

ZOHO Creator is primarily used for digital transformation. We take our historical manual and paper-based processes and digitize them with automated workflow. This allowed us to automatically integrate our processes and provided a real-time Management Information System.
  • Standardizing of Data Types to improve data quality.
  • Workflow and automated notifications.
  • Reporting / Dashboards.
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
  • Improved User Productivity - some admin roles have virtually disappeared as a result of using Zoho Creator, which means staff can focus on the core business (ie, providing a good service to Students).
  • As we are a not-for-profit University, we are always looking for ways of saving cost, and ZOHO Creator has allowed us to be more efficient; hence we are hiring fewer new staff and hence saving cost.
  • We now have an extensive Management Information System, with data provided in real-time that allows Senior Management to make fast and informed decisions.
ZOHO Creator is very easy to use. Anyone with a logical way of thinking can create a simple application using drag and drop and built-in functions. For developers (i.e., those with programming experience), extremely complex solutions can be created by using a combination of the built-in features and Deluge, HTML, etc. Overall it is a very usable platform.
The low-code features have allowed us to create user-friendly forms, which the user cannot submit unless the form is completed correctly (i.e., by using Mandatory fields by ensuring that fields are completed depending on responses to previous questions. Our data quality had increased dramatically as a result of using ZOHO Creator.
1. Data types such as email, phone, date, etc., mean that data entered is always in the correct format 2. Sub-Forms allow us to collect as many rows of data as we require without any restrictions 3. Workflow features such as Hide, Show, Enable, Disable, and Send Notifications greatly help with the effectiveness and usability of the forms/apps.

Do you think Zoho Creator delivers good value for the price?

Yes

Are you happy with Zoho Creator's feature set?

Yes

Did Zoho Creator live up to sales and marketing promises?

Yes

Did implementation of Zoho Creator go as expected?

Yes

Would you buy Zoho Creator again?

Yes

ZOHO Creator is excellent for creating surveys and analyzing data in real-time - the reporting and dashboard features are very, very useful. ZOHO Creator is good for creating Smart forms - ie, forms where fields are displayed depending on the content of previous forms (ie, is the response to a radio button is "Yes," then display text fields....if not, hide it. This makes it very user-friendly. Also, the automatic format checking of fields (i.e., dates, emails, etc.) ensures data quality is high. The differences between Zoho Creator Users and Zoho Creator Customer Portal users means that you often have to create two versions of each App (i.e. for field permission settings), which can make it difficult to maintain.

Zoho Creator Feature Ratings

Low-Code Development
10.0
Visual Modeling
10
Drag-and-drop Interfaces
10
Platform Security
10
Platform User Management
10
Reusability
10
Platform Scalability
10

Using Zoho Creator Platform

2500 - ZOHO Creator is used in 15 different departments with RCSI covering (but not limited to) Finance, Estates Management, Student Recruitment, Research, Marketing, HR, IT, Student Health, Student Regulations, Admissions, and Quality.
20 - The staff who support ZOHO Creator at RCSI are 1. Full-time Consultants with an extensive experience in system design 2. Full-time developers with extensive programming experience 3. Subject Matter Experts with departments who are Admins for the applications with their department.
  • Research & Audit System - allows for registration and management of all research projects.
  • Admissions System - allows for the processing of all student applications to RCSI Bahrain.
  • Quality Management System - allows for the management of all Quality Plans.
  • ZOHO Creator has been used to support COVID-19 Clinical Trials, but automatically the clinical response forms (these are the trial data collection forms) and provide real-time data analysis.
  • ZOHO Creator has been used to run surveys that are based on schedules linked to the academic year. After the initial setup, surveys are sent to certain students in certain years based on their timetable.
  • ZOHO Creator has been used to build a fitness app that is linked to the sports facilities within the university, allowing students to book gym sessions, classes, events, personal training, etc, as well as create a workout schedule and monitor progress.