Socialtext (discontinued) vs. Speakap

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

I would highly recommend this tool set for every business from small to Enterprise in retail, hospitality, and any hourly employee business. It’s a great way for teams that have gaps in communication and accountability to get everyone tuned in. As someone who has had years of experience with HR software in the realm of the service and retail industries, I am really impressed with what Speakap has accomplished.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions