Socialtext (discontinued) vs. The Welkin Suite

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

The Welkin Suite is a great IDE compared to the alternatives out there. If you need to code in Salesforce and you want a mostly seamless environment, then The Welkin Suite is the best option available, in my opinion. I have also been using it for Apex Tests and find that the tools are really good for measuring code coverage and highlighting those areas that are uncovered.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Local History - Without having to setup GitHub this has been a time saver!
• AutoComplete
• Saves the entire project at once

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

• It would be nice if IDE feature releases were timed to coincide with Salesforce releases (i.e. make Lightning Web Components available on the day they become available in Salesforce instances).
• The IDE can be a bit buggy especially when you have several windows of the IDE open to different Salesforce instances at the same time on one machine.
• Sometimes, when you click to retrieve your data too soon, before the program has a chance to ask you to connect to the instance, it can cause the IDE to freeze.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

In general, when you need support there is someone there to give you an answer. I think there could be an improvement in this area, but it's hard to provide a substantial amount of support for a product that is charging roughly $15 a month. Do I feel I get more than $15 worth of support value when I need to request it? Yes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

It's much faster than Eclipse

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions

• The ability to recover and compare to local history
• Reliable vs. open source alternatives!

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info