Socialtext (discontinued) vs. Thomson Reuters Practical Law

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

PracticalLaw offers excellent Practice Notes, Checklists, Precedents, and Toolkits for a variety of practice areas - which is very helpful to in-house counsel and law clerks that are working on files across different practice areas. Less appropriate when there are already many resources available to me to help in drafting documents - then there is not much use to look up PLC.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• News articles.
• Specific content on areas of law.
• Research jury verdicts and dispositive motions decisions.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

• Some resources are more detailed and on point than others
• Competitors offer platforms that are more user-friendly
• Sometimes navigating back to an old resource takes a bit more time than other platforms

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Lexis Practice Advisor is an excellent alternative - but Practical Law has more comprehensive coverage of topics and practice areas - as well as more frequent updates to tools and checklists. Also, Practice Law integrates well with WestLaw which is great for having all the legal research and files centralized.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions

• Cost savings related to proactive training is easily in the hundreds of thousands.
• Having various types of content available in one platform makes research efficient.
• I have used Practical Law to search for judgments and lessons learned from my training sessions for our leadership.