SolarWinds Engineer's Toolset vs. SolarWinds Network Configuration Manager (NCM)

I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.

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Network Configuration Manager is well suited for backing up configurations of all your devices. It also has a great comparison tool for seeing only the differences in config. Another great feature is it's ability to push a script to any number of devices. This is very handy for pushing changes to one, 10 or multiple devices. There are also some great reports that you can run against the devices in inventory

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• Various monitoring
• Stores history
• Suggests indices
• Helps to find the SQL query text
• Helps to see what machines/users the bad queries are coming from
• Shows current blocking session

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• Integrates with Network Performance Management for Alerting and Reporting.
• NetPath and detects issues due to Configuration Change.
• Keeps a record of which user made the change.
• Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.

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• The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
• The port scanner could use some improvements to make it easier to use.

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• For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.

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Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.

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Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.

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The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.

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Our organization uses it regularly. It is reliable, and we keep finding new uses for it

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To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.

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Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it

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it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment

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I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.

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At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment

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• Spend less time downloading free buggy tools
• All the tools in one spot, so you don't have to look around for tools
• Get to the solution sooner

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Independently Invited by TrustRadius

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• Saves 100s of hours a year in man hours over manual configuration.
• Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
• Saves us several man hours per week of config auditing by reducing all changes to a summary email.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info