SolarWinds Security Event Manager (SEM) vs Splunk Enterprise

• It does a great job of notifying us when accounts have been locked out. We can then find out the device on the network where the login attempt occurred.
• Searching for incidents is now a lot faster with the implementation of the HTML 5 interface.

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• Allow for separation of control where we don't let some employees have access to production but still can diagnose issues.
• Common location to go for all logs even if the logs themselves aren't in the same place.
• Ability to ingest logs from different locations without having to change the code to put logs in a certain place (pro and con).

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• All SolarWinds product suffer from slow response times in management portals. SolarWinds SEM is no exception. While it is much preferred over a "thick client" there is much room for improvement in speed.
• If you use the email alert features with SolarWinds make sure to prepare you staff and team for the large amount of emails they could receive. Make sure to reduce the number of alerts so your team does not ignore the alerts.

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• Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
• Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
• My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.

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• SolarWinds LEM has made a positive impact on our organization because we are now able to demonstrate to auditors that we are compliant with the various regulations such as PCI, HIPAA, etc.
• The license renewal costs are reasonable and fall within our budget every year. Much less than if we were to incur fines of being out of compliance.
• We were able to save money by deploying the system into our VM infrastructure and not have to spend money on physical appliances/servers.

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• I'm not a data analyst so I can not provide concrete examples on how the business has benefited from implementing Splunk. However, the analysts I have worked with have provided a wealth of support in reducing workstation issues across the enterprise. This alone reduces the time it takes to determine where the exact problem lies between a workstation and the servers it tries to communicate with.

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