Soluno vs. Thomson Reuters Legal Tracker

Soluno works well in a smaller firm that is not transaction heavy. I would not recommend this solution to a transaction-heavy or larger law firm such as a busy real estate practice

Incentivized

reviewing and approving e-invoices is very easy in Legal Tracker. adding case notes and status updates is very helpful

• Soluno provides a comprehensive cloud based legal accounting solution.
• The billing module in Soluno allows for a one stop option for adjusting and previewing invoices before finalizing.
• Soluno is setup in such a manner that the interface is easy to follow for active data entry.
• Soluno has a great drag and drop feature to add documents to the accounts payable module.

Incentivized

• e billing software
• case status updates management
• notes and tracking of case schedules

• Soluno does not allow for multiple trust to general transfers in one transaction.
• In my opinion, Soluno is difficult to create/customize reports and billing templates.
• As Soluno has grown, I feel their support has gotten poor.
• From my experience, Soluno is glitchy at times and appears to be an ongoing project which has farther to go to meet the needs of larger law firms.
• Soluno works best for firms that are not transaction heavy. It is not a product I would recommend to a busy real estate firm or any other type of law that is transaction heavy.
• Soluno does not allow for fee allocation until after a file is billed IE: you cannot split a fee between a responsible attorney and a working attorney at the time entry level.
• The training and support can use improvement.
• Needs to be easier to customize re: user security, billing templates, custom reports.

Incentivized

• pulling matter reports are not the easiest to do

They have a long way to go in their software development

Incentivized

the interface and usability is very good. the reporting capability is also very helpful for purposes of quarterly or monthly reports for operational leadership.

Support cannot always answer queries. It takes too long to get an answer or resolution to a problem

Incentivized

PCLaw still has more to offer overall than Soluno however neither program is without its issues. Soluno is still limited in its overall offerings compared to PCLaw. As a cloud-based solution Soluno is still the best option on the market at this time

Incentivized

Legal Tracker works better in report pulling as well as how easy the interface is to use. the product also assists with note and status update entries and data collation.

• The cloud based option makes this solution available anywhere.

Incentivized

• approving and adjusting bills as e-bills is very easy and efficient