Sonian (discontinued) vs. Symantec Email Security.cloud

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!

We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.

Incentivized

• Sonian search is rightly praised for ease of use, scale, performance and accuracy.
• Sonian archive can be deployed rapidly without the need for costly professional service engagements.
• Seamless process to import PST files into the archive.
• Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

Incentivized

• Advanced scanning of email and threats beyond simple Antispam services
• Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
• Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests

Incentivized

• Speed is slow sometimes
• The Outlook plugin does not always find all emails when searching

• Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
• The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.

Incentivized

It performs as expected with no exceptions.

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.

Incentivized

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service

• Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.

Incentivized