Sophos Intercept X vs. Trend Micro Deep Discovery

To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously

Incentivized

I think Trend Micro Deep Discovery will be suitable for every system, but considering its cost, companies that will want to work in this scenario will usually have systems with multiple branches, multiple clients, and systems that host many independent platforms and communication methods - protocols. In summary, if you have a medium to large structure and you cannot protect this structure because you cannot monitor it in every area, you definitely need this product.

Incentivized

• Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
• When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
• It's easy to deploy on machines and stays updated.
• Good reporting features including alerts sent to the admin if there's ever something wrong with it.

Incentivized

• Indepth Email analysis
• Attachment scanning
• Spam Protection
• Phishing Detection

Incentivized

• Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
• Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
• I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.

Incentivized

• When viewed as a single product, it is like a secret box.
• When viewed together with other modules and XDR, vision one, it can be seen that it is a complete system.

Incentivized

We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.

Incentivized

The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.

Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Incentivized

Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site

Incentivized

Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.

Incentivized

When you use Trend Micro Deep Discovery, it feels like you are running the SOC team of a company like Trend Micro in your own office. Other companies can also provide this, but the feeling it gives feels like they are providing service by phone from a distant city.

Incentivized

• Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
• When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
• We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.

Incentivized

• Has blocked 99% of Spam
• Has detected 100% of encrypted malware files
• Able to handle 1000 of emails

Incentivized