Sophos Cloud Web Gateway has been discontinued since 30 June 2020.
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UniFi Cloud Gateways
Score 8.2 out of 10
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Ubiquiti Networks supports enterprise network security and wireless WAN via the WiFi integrated UniFi Cloud Gateways, including the Dream Router 7, and the UniFi Express 7.
Sophos Secure Web Gateway is great for almost any business that needs an easily-manageable proxy server. We're a medium-sized enterprise, but the product would work great for much larger companies as well. The only real limitations would be hardware resources, but it isn't that intensive. The administration of it is very intuitive, and it was quick to set up. Where it might not make sense is across multiple sites, unless all internet traffic is funneled through one place. It would be a bit complicated to maintain multiple setups.
Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.
Administrator Permissions: There's not enough granularity on the administrative side. We ran into an issue where we wanted to restrict junior admins from being able to see traffic per user. But in doing so, it also prevented them from adusting some other settings they had to have access to, like setting exceptions for sites.
CA Database: I occasionally run into issues where the list of certificate authorities in the appliance is not up to date, and I have to manually add a CA. These aren't rare, never-heard-of authorities, either, but they are usually subsidiaries of one of the major ones.
Feedback: Sometimes it takes some good detective skills to track down why a legitimate site isn't working. It's often because of content hosted elsewhere (images, for example), but the reports aren't always clear as to what actually gets blocked. It takes some trial and error sometimes to unblock something that should be okay for our business.
We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
Sophos Secure Web Gateway has flexible pricing and deployment options. It offers a huge range of categorization options and they also pull web categorization info from other services
In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.
We have not had a single instance of malware since installing Web Gateway. We have other ways to prevent infections and attacks, of course, so this is just one tool in the box, but we had a handful before this from people visiting sites they should not have. Web Gateway has prevented those, at least.
There was some pushback initially as users had to deal with some business sites not working (usually due to CA problems). After the initial growing pains, however, we've seen very few other problems.
The appliance updates itself, in the middle of the night, so that reduces some overhead and planned downtime.
