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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk AppDynamics

    Score8.5 out of 10
    N/AAppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Splunk AppDynamicsZscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk AppDynamicsZscaler Internet Access
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk AppDynamicsZscaler Internet Access
    Considered Both Products
    Cisco
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    70 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    70 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    55 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    61 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    Splunk AppDynamicsZscaler Internet Access
    Application Performance Management
    Comparison of Application Performance Management features of Splunk AppDynamics and Zscaler Internet Access
    Feature
    Splunk AppDynamics
    9.2
    83 Ratings
    16% above category average
    Zscaler Internet Access
    -
    Ratings
    Application monitoring9.483 Ratings00 Ratings
    Database monitoring9.079 Ratings00 Ratings
    Threshold alerts9.281 Ratings00 Ratings
    Predictive capabilities9.081 Ratings00 Ratings
    Application performance management console9.580 Ratings00 Ratings
    Collaboration tools9.369 Ratings00 Ratings
    Server availability and performance monitoring9.353 Ratings00 Ratings
    Server usage monitoring and capacity forecasting8.952 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Splunk AppDynamics and Zscaler Internet Access
    Feature
    Splunk AppDynamics
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Splunk AppDynamics and Zscaler Internet Access
    Feature
    Splunk AppDynamics
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Splunk AppDynamics and Zscaler Internet Access
    Feature
    Splunk AppDynamics
    -
    Ratings
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics00 Ratings8.7217 Ratings
    Threat Recognition00 Ratings8.3214 Ratings
    Vulnerability Classification00 Ratings8.5191 Ratings
    Automated Alerts and Reporting00 Ratings8.2205 Ratings
    Threat Analysis00 Ratings8.8203 Ratings
    Threat Intelligence Reporting00 Ratings8.5199 Ratings
    Automated Threat Identification00 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Splunk AppDynamics and Zscaler Internet Access
    Feature
    Splunk AppDynamics
    -
    Ratings
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification00 Ratings8.7245 Ratings
    Secure Web Gateways00 Ratings9.0236 Ratings
    Network Flow Control00 Ratings8.1217 Ratings
    Network Traffic Analysis00 Ratings8.9219 Ratings
    Segmentation Leveraging00 Ratings8.6194 Ratings
    Admin Access Control00 Ratings9.1230 Ratings
    Network Data Encryption00 Ratings8.8207 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Splunk AppDynamicsZscaler Internet Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    AppOptics / Librato (discontinued)
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    Forescout Vistaro Platform
    Score6.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk AppDynamicsZscaler Internet Access
    Likelihood to Recommend
    8.9
    (83 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    8.4
    (6 ratings)
    Usability
    9.0
    (22 ratings)
    8.8
    (279 ratings)
    Availability
    8.2
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    5.5
    (1 ratings)
    5.5
    (1 ratings)
    Support Rating
    6.4
    (7 ratings)
    7.1
    (10 ratings)
    Online Training
    6.4
    (1 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.4
    (2 ratings)
    Configurability
    7.3
    (1 ratings)
    8.4
    (2 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    7.3
    (1 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    8.4
    (3 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Splunk AppDynamicsZscaler Internet Access
    Likelihood to Recommend
    Cisco
    Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
    Read full review
    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
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    Pros
    Cisco
    • Business Transaction Monitoring is one of its signature strengths. This represents a major differentiator from generic infrastructure monitoring tools.
    • AI‑driven anomaly detection and intelligent alerting provide a significant advantage over traditional monitoring.
    • When combined with Splunk AppDynamics, full‑stack observability becomes a key part of Cisco/Splunk’s unified observability strategy.
    Incentivized
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    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
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    Cons
    Cisco
    • AppDynamics may enhance its capacity to track transactions through complex distributed systems and microservices, offering a more comprehensive understanding of application behavior.
    • Better search and filtering capabilities would enable engineers to quickly obtain deeper context by drilling down into individual data points.
    • AppDynamics might be more widely available to engineers and organizations if it offered subscription plans or tiered pricing options.
    Incentivized
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    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
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    Likelihood to Renew
    Cisco
    cause it achieves all our targets and we are satisfied with using Splunk also stable no technical challenges or problem caused by Splunk a lot for innovative integrations also all layers are using splunk NOC team , DEV team, application support team, managers security team also in forcasting for EA team
    Incentivized
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    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
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    Usability
    Cisco
    Splunk AppDynamics is great product that has positively maintained solid application workflows. It has simple and clean UI that displays graphical representation of our database and application behaviour. It gives us an opportunity to customize and set most reliable alerts and data configurations that aligns with our policies. It is easy to monitor operation hypothesis and lower RCA if you identify application coding errors.
    Incentivized
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    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
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    Reliability and Availability
    Cisco
    On a scale of 1 to 10, I would rate the availability of Splunk AppDynamics as a 9. Overall, the platform has proven to be highly reliable and is available when we need it. It consistently supports our monitoring and performance management needs across critical applications and infrastructure. There have been occasional issues with platform availability, such as intermittent application errors or brief unplanned outages. However, these instances have been infrequent and typically resolved quickly, minimizing any significant impact on operations. The stability and uptime of the platform have met our expectations, and we continue to rely on it as a core component of our APM strategy.
    Incentivized
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    Zscaler
    No answers on this topic
    Performance
    Cisco
    On a scale of 1 to 10, I would rate the performance of Splunk AppDynamics as a 6. While the platform generally delivers the expected functionality, we’ve experienced periodic slowness—particularly with page loads and report generation. These performance issues can be frustrating, especially when trying to quickly access critical data during incident response or analysis. One contributing factor may be our use of a shared controller environment with other enterprises, which can introduce resource contention and impact overall responsiveness. In some cases, this has led to delays in accessing dashboards or completing complex queries. Despite these challenges, the platform remains a valuable tool, and we’re exploring options to improve performance, including potential changes to our deployment model and support agreements.
    Incentivized
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    Zscaler
    There are often performance issues reported
    Incentivized
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    Support Rating
    Cisco
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Incentivized
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    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
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    Online Training
    Cisco
    On a scale of 1 to 10, I would rate the online training for Splunk AppDynamics as a 7. The training was generally acceptable and covered the core concepts and functionality of the platform. However, there were some challenges with communication during sessions—particularly around clarity and instructor engagement—which occasionally made it difficult to fully grasp certain topics. Additionally, the training could benefit from being more focused and tailored to specific roles or use cases. A more structured approach with clearer learning paths and practical, hands-on examples would enhance the overall effectiveness and help users apply the knowledge more confidently in real-world scenarios.
    Incentivized
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    Zscaler
    No answers on this topic
    Implementation Rating
    Cisco
    On a scale of 1 to 10, I would rate our satisfaction with the implementation of Splunk AppDynamics as a 9. The deployment process was smooth and well-coordinated, thanks to the collaborative efforts between Cisco Professional Services, our internal business stakeholders, and agency technical teams. Key Insights from the Implementation: Cross-functional Collaboration Was Critical: Engaging both technical and business teams early in the process ensured that the platform was configured to meet a wide range of operational and strategic needs. Value of Expert Guidance: Cisco’s Professional Services provided invaluable expertise, helping us navigate complex configurations and tailor the solution to our environment. Their involvement accelerated deployment and ensured best practices were followed. Importance of Planning and Communication: A well-defined implementation roadmap and regular communication across teams helped us stay aligned, manage expectations, and address challenges proactively. Scalable Architecture: We designed the implementation with scalability in mind, allowing us to expand usage across agencies and applications without major rework. Overall, the implementation laid a strong foundation for our APM program and positioned us for long-term success.
    Incentivized
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    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
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    Alternatives Considered
    Cisco
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Read full review
    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    While the overall value of the Splunk AppDynamics platforms is strong, the pricing structure and contract terms can be complex and difficult to navigate. Unit pricing, licensing tiers, and billing frequency are not always intuitive, which can make it challenging to align purchases with the State’s evolving needs. I rely heavily on our Account Manager to help interpret and tailor the licensing model to our specific requirements. Their support has been invaluable in ensuring we make informed decisions. The most impactful change would be to simplify the licensing and pricing model. Clearer documentation, more transparent pricing tiers, and streamlined purchasing processes would significantly improve the experience and reduce administrative overhead.
    Incentivized
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    Zscaler
    No answers on this topic
    Scalability
    Cisco
    On a scale of 1 to 10, I would rate the overall scalability of Splunk AppDynamics as a 7. The platform is designed to support enterprise-wide deployments across multiple departments and sites, and it performs well in large-scale environments. Its architecture allows for horizontal scaling and supports a wide range of application types and infrastructures. However, the agent management and deployment process can be complex and time-consuming, especially when onboarding a large number of applications or systems. Coordinating agent installation, configuration, and updates across diverse environments requires careful planning and often significant manual effort. Streamlining these processes—perhaps through more centralized management tools or automation—would enhance scalability and reduce operational overhead. Despite these challenges, once deployed, AppDynamics scales effectively and provides consistent performance and visibility across the enterprise.
    Incentivized
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    Zscaler
    No answers on this topic
    Professional Services
    Cisco
    Our experience with the professional services team supporting Splunk AppDynamics has been exceptional. They demonstrated deep technical expertise, strong collaboration skills, and a clear understanding of our business objectives. Their guidance was instrumental in the successful implementation of our APM program and platform integration. The rating of 9 reflects our high level of satisfaction, with a small margin left to acknowledge that continuous improvement is always possible. Overall, their support has been a key factor in the success of our deployment.
    Incentivized
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    Zscaler
    No answers on this topic
    Return on Investment
    Cisco
    • Through the identification of performance bottlenecks and efficient resource allocation, AppDynamics has contributed to cost savings and resource optimization. This has a direct positive impact on our overall return on investment.
    • While AppDynamics' numerous capabilities help maximize efficiency, they may place a strain on your system. Organizations with limited infrastructure capacity may have difficulties and therefore give this serious thought before implementing it.
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    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
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    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.