Splunk Cloud Platform vs. Retrace (legacy)

Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.

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If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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Independently Invited by TrustRadius

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• This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
• Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
• Splunk Cloud enables me to create and schedule statistical reports on network use for Management.

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Independently Invited by TrustRadius

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• Integration of performance management with log management so you get the parameters sent
• In-line log and error data in trace
• Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
• Very reasonably priced

• The SPL programming language that the queries are built in is not very intuitive.
• There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
• I would like to see more free training/familiarization information made available.

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Independently Invited by TrustRadius

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• To set up the fields that APM Plus monitors, you need to map each field area on each document.
• APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
• APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.

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Independently Invited by TrustRadius

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Ease of use and have all the features we need

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Invited by the Vendor

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Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.

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Invited by TrustRadius (TR) on Vendor's Behalf

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Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities

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Invited by TrustRadius (TR) on Vendor's Behalf

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It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool

• End-end visibility across your departmental silos
• Strengthen the overall global monitoring posture
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
• APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
• APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info