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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk Enterprise

    Score8.6 out of 10
    N/ASplunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A

    TeamViewer DEX

    Score8.8 out of 10
    N/AThe TeamViewer DEX platform is a cloud-native, real-time, autonomous DEX solution that fixes digital worker experience issues before they impact users. It aims to remove friction from IT operations, improve compliance, and help IT deliver personalized digital experiences by bringing the user front and centre in the decision-making process.​N/A
    Pricing
    Splunk EnterpriseTeamViewer DEX
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk EnterpriseTeamViewer DEX
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk EnterpriseTeamViewer DEX
    Considered Both Products
    Cisco
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    59 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    50 Answers
    No answers on this topic
    Features
    Splunk EnterpriseTeamViewer DEX
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Splunk Enterprise and TeamViewer DEX
    Feature
    Splunk Enterprise
    8.2
    91 Ratings
    3% above category average
    TeamViewer DEX
    -
    Ratings
    Centralized event and log data collection9.085 Ratings00 Ratings
    Correlation8.487 Ratings00 Ratings
    Event and log normalization/management8.488 Ratings00 Ratings
    Deployment flexibility8.081 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.282 Ratings00 Ratings
    Custom dashboards and workspaces8.887 Ratings00 Ratings
    Host and network-based intrusion detection7.865 Ratings00 Ratings
    Data integration/API management8.334 Ratings00 Ratings
    Behavioral analytics and baselining7.732 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds7.933 Ratings00 Ratings
    Response orchestration and automation7.529 Ratings00 Ratings
    Reporting and compliance management8.634 Ratings00 Ratings
    Incident indexing/searching8.737 Ratings00 Ratings
    Best Alternatives
    Splunk EnterpriseTeamViewer DEX
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk EnterpriseTeamViewer DEX
    Likelihood to Recommend
    8.7
    (112 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.5
    (25 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (45 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (19 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Splunk EnterpriseTeamViewer DEX
    Likelihood to Recommend
    Cisco
    I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
    Incentivized
    Read full review
    TeamViewer
    When we are needing to patch workstations for zero-day vulnerabilities or security risks, Explorer is our go-to tool to push out those settings quickly. We have a TeamViewer DEX server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected. We do have the TeamViewer Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the TeamViewer software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
    Incentivized
    Read full review
    Pros
    Cisco
    • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
    • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
    • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
    Incentivized
    Read full review
    TeamViewer
    • Extremely quick responses from Explorer provides immediate feedback
    • Automated software reclaim for unused software keeps our licensing costs down
    • Guaranteed State gives us peace of mind that our required policy settings will remain intact
    • Experience gives an in-depth insight into proactive performance troubleshooting
    Incentivized
    Read full review
    Cons
    Cisco
    • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
    • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
    • Better insight into daily ingestion values
    Incentivized
    Read full review
    TeamViewer
    • They currently don't have all of their products incorporated into the web interface, meaning that we need a separate administration console for using their Shopping product.
    • The TeamViewer DEX Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
    • Writing your own custom instructions for Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Read full review
    TeamViewer
    No answers on this topic
    Usability
    Cisco
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer DEX has plenty of features and functionality right out of the box. They offer an Exchange web portal where you can go to download new product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    When properly setup and configured, Splunk is extremely reliable.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Support Rating
    Cisco
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Online Training
    Cisco
    The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
    Read full review
    TeamViewer
    No answers on this topic
    Implementation Rating
    Cisco
    Smooth without too many major issues.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Alternatives Considered
    Cisco
    A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
    Incentivized
    Read full review
    TeamViewer
    Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that TeamViewer had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our toolbox and even then doesn't seem to have all of the additional functionality that we get from the TeamViewer software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which TeamViewer DEX has already done impressively for some time now.
    Incentivized
    Read full review
    Scalability
    Cisco
    Splunk can scale in to the petabyte per day range which of course is awesome
    Read full review
    TeamViewer
    No answers on this topic
    Return on Investment
    Cisco
    • Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
    • At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
    • Going one place to view logs was very beneficial to have.
    Incentivized
    Read full review
    TeamViewer
    • Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
    • Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
    • Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer DEX Screenshots

    Screenshot of Installed ApplicationsScreenshot of Content Distribution OverviewScreenshot of Experience Analytics OverviewScreenshot of Experience Analytics PerformanceScreenshot of Experience Analytics NetworkScreenshot of DEX Intelligence Insights