Spool vs. Zoho Desk
Spool vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Spool | N/A | Spool is an information capture controller built on top of Zoom that helps customer-facing teams to document & share important, non-sensitive information discussed in video calls with the tap of a button. Connect Spool with a Zoom account and then use the Spool widget during calls as a Zoom side-controller. With the tab of a button, users can capture and label specific parts of a conversations that are important to be stored and shared with their teams, customers… | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Spool | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Spool | Zoho Desk | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spool | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Spool | Zoho Desk | |
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Likelihood to Recommend | Spool No answers on this topic | Zoho |
Pros | Spool No answers on this topic | Zoho |
Cons | Spool No answers on this topic | Zoho |
Usability | Spool No answers on this topic | Zoho |
Support Rating | Spool No answers on this topic | Zoho |
Alternatives Considered | Spool No answers on this topic | Zoho |
Return on Investment | Spool No answers on this topic | Zoho |
ScreenShots | Spool Screenshots | Zoho Desk Screenshots |