Spryker Cloud Commerce OS vs. Zentail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Spryker Cloud Commerce OS
Score 6.0 out of 10
N/A
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.N/A
Zentail
Score 10.0 out of 10
N/A
Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
Pricing
Spryker Cloud Commerce OSZentail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Spryker Cloud Commerce OSZentail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsAll plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
More Pricing Information
Community Pulse
Spryker Cloud Commerce OSZentail
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Spryker Cloud Commerce OSZentail
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Spryker Cloud Commerce OS
7.2
64 Ratings
6% below category average
Zentail
9.6
1 Ratings
22% above category average
Product catalog & listings7.960 Ratings10.01 Ratings
Product management6.860 Ratings00 Ratings
Bulk product upload7.452 Ratings9.01 Ratings
Branding7.653 Ratings00 Ratings
Mobile storefront7.951 Ratings00 Ratings
Product variations7.363 Ratings10.01 Ratings
Visual customization6.656 Ratings9.01 Ratings
CMS6.258 Ratings00 Ratings
Website integration00 Ratings10.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Spryker Cloud Commerce OS
8.2
58 Ratings
8% above category average
Zentail
-
Ratings
Abandoned cart recovery8.542 Ratings00 Ratings
Checkout user experience7.958 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Spryker Cloud Commerce OS
8.0
55 Ratings
4% below category average
Zentail
-
Ratings
eCommerce security8.055 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Spryker Cloud Commerce OS
7.0
59 Ratings
7% below category average
Zentail
10.0
1 Ratings
29% above category average
Promotions & discounts7.657 Ratings10.01 Ratings
Personalized recommendations6.042 Ratings00 Ratings
SEO7.551 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Spryker Cloud Commerce OS
8.0
63 Ratings
3% above category average
Zentail
9.6
1 Ratings
21% above category average
Multi-site management7.555 Ratings10.01 Ratings
Order processing8.659 Ratings9.01 Ratings
Inventory management8.152 Ratings9.01 Ratings
Shipping7.345 Ratings10.01 Ratings
Custom functionality8.360 Ratings10.01 Ratings
Best Alternatives
Spryker Cloud Commerce OSZentail
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Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Spryker Cloud Commerce OSZentail
Likelihood to Recommend
7.7
(69 ratings)
10.0
(1 ratings)
Usability
6.2
(68 ratings)
-
(0 ratings)
Support Rating
6.1
(68 ratings)
-
(0 ratings)
User Testimonials
Spryker Cloud Commerce OSZentail
Likelihood to Recommend
Spryker Systems, GmbH
Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
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HD Trade Services, Inc. (DBA Zentail Commerce)
Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
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Pros
Spryker Systems, GmbH
  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
  • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
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Cons
Spryker Systems, GmbH
  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
  • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
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Usability
Spryker Systems, GmbH
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Support Rating
Spryker Systems, GmbH
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Alternatives Considered
Spryker Systems, GmbH
If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
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HD Trade Services, Inc. (DBA Zentail Commerce)
No answers on this topic
Return on Investment
Spryker Systems, GmbH
  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
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HD Trade Services, Inc. (DBA Zentail Commerce)
  • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
  • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
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ScreenShots

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce