Squadcast vs. Xurrent

Squadcast

Xurrent

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Squadcast	Score 8.5 out of 10	N/A	Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.	$7 per user/month
Xurrent	Score 9.0 out of 10	Small Businesses (1-50 employees)	Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.	$6 per month per user

Pricing

Squadcast

Xurrent

Editions & Modules

Essential: $7.00
per user/month
Standard: $19.00
per user/month
Pro: $39.00
per user/month
Enterprise: $79.00
per user/month

Starter: $6
per month per user
Growth: $16
per month per user
Enterprise: $25
per month per user

Offerings

Pricing Offerings
Squadcast	Xurrent
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$7 per user/month

No setup fee

Additional Details

The stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.

Discount available for annual pricing.

More Pricing Information

Community Pulse
	Squadcast	Xurrent
Considered Both Products	Squadcast Harvey Wyche Director of Product Management Chose Squadcast Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used. Incentivized Helpful?	Xurrent YG Yatin Garg Product Manager Chose Xurrent Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Incentivized Helpful?

Features

Squadcast

Xurrent

Incident Response Platforms

Comparison of Incident Response Platforms features of Product A and Product B
	Squadcast - Ratings	Xurrent 9.5 Ratings 7% above category average
Company-wide Incident Reporting	00 Ratings	10.00 Ratings
Integration with Other Security Systems	00 Ratings	10.00 Ratings
Attack Chain Visualization	00 Ratings	9.00 Ratings
Centralized Dashboard	00 Ratings	10.00 Ratings
Machine Learning to Prevent Incidents	00 Ratings	9.00 Ratings
Live Response for Rapid Remediation	00 Ratings	9.00 Ratings

Best Alternatives
	Squadcast	Xurrent
Small Businesses	No answers on this topic	ThreatDown, powered by Malwarebytes Score 9.5 out of 10
Medium-sized Companies	Freshservice Score 8.4 out of 10	CrowdStrike Falcon Score 9.0 out of 10
Enterprises	Freshservice Score 8.4 out of 10	CrowdStrike Falcon Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Squadcast	Xurrent
Likelihood to Recommend	8.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	Squadcast	Xurrent
Likelihood to Recommend	We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further. Incentivized Harvey Wyche Director of Product Management Read full review	Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts. Incentivized YG Yatin Garg Product Manager Read full review
Pros	Allows you to configure monitoring on events across the enterprise Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc... Provides integrations into the systems that you use on a daily basis Has a very easy to use online interface that comes with little to no learning curve Incentivized Harvey Wyche Director of Product Management Read full review	Real time alerts on critical events Incidents management Tasks delegations and personalised communications Incentivized YG Yatin Garg Product Manager Read full review
Cons	Can be costly depending on how deep your budget is! Support is not always the best Incentivized Harvey Wyche Director of Product Management Read full review	Escalation option is limited, only straightforward top down even after re-assigning Override interface is confusing Lack of mobile app alerts and notifications Incentivized YG Yatin Garg Product Manager Read full review
Alternatives Considered	Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used Incentivized Harvey Wyche Director of Product Management Read full review	Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates. Incentivized YG Yatin Garg Product Manager Read full review
Return on Investment	Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource. Squadcast has created an increased awareness among teams in the enterprise of services and processes. Incentivized Harvey Wyche Director of Product Management Read full review	Decreased incidents by 40% Decrease in incident resolution and escalation time by 50% Increase in CSAT score by 40% Incentivized YG Yatin Garg Product Manager Read full review
ScreenShots	Squadcast Screenshots	Xurrent Screenshots