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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Squadcast

    Score8.6 out of 10
    N/ASquadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    $7

    per user/month

    Xurrent

    Score9 out of 10
    Small Businesses (1-50 employees)
    Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.

    $6

    per month per user

    Pricing
    SquadcastXurrent
    Editions & Modules
    Essential
    $7.00
    per user/month
    Standard
    $19.00
    per user/month
    Pro
    $39.00
    per user/month
    Enterprise
    $79.00
    per user/month
    Starter
    $6
    per month per user
    Growth
    $16
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    SquadcastXurrent
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$7 per user/monthNo setup fee
    Additional DetailsThe stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.Discount available for annual pricing.
    More Pricing Information
    Features
    SquadcastXurrent
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Squadcast and Xurrent
    Feature
    Squadcast
    -
    Ratings
    Xurrent
    9.5
    1 Ratings
    6% above category average
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    Integration with Other Security Systems00 Ratings10.01 Ratings
    Attack Chain Visualization00 Ratings9.01 Ratings
    Centralized Dashboard00 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents00 Ratings9.01 Ratings
    Live Response for Rapid Remediation00 Ratings9.01 Ratings
    User Ratings
    SquadcastXurrent
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SquadcastXurrent
    Likelihood to Recommend
    Squadcast Inc.
    We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
    Incentivized
    Read full review
    Xurrent
    Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
    Incentivized
    Read full review
    Pros
    Squadcast Inc.
    • Allows you to configure monitoring on events across the enterprise
    • Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc...
    • Provides integrations into the systems that you use on a daily basis
    • Has a very easy to use online interface that comes with little to no learning curve
    Incentivized
    Read full review
    Xurrent
    • Real time alerts on critical events
    • Incidents management
    • Tasks delegations and personalised communications
    Incentivized
    Read full review
    Cons
    Squadcast Inc.
    • Can be costly depending on how deep your budget is!
    • Support is not always the best
    Incentivized
    Read full review
    Xurrent
    • Escalation option is limited, only straightforward top down even after re-assigning
    • Override interface is confusing
    • Lack of mobile app alerts and notifications
    Incentivized
    Read full review
    Alternatives Considered
    Squadcast Inc.
    Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used
    Incentivized
    Read full review
    Xurrent
    Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
    Incentivized
    Read full review
    Return on Investment
    Squadcast Inc.
    • Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource.
    • Squadcast has created an increased awareness among teams in the enterprise of services and processes.
    Incentivized
    Read full review
    Xurrent
    • Decreased incidents by 40%
    • Decrease in incident resolution and escalation time by 50%
    • Increase in CSAT score by 40%
    Incentivized
    Read full review
    ScreenShots

    Squadcast Screenshots

    Screenshot of Incident TimelineScreenshot of Incident Response page, with War RoomScreenshot of Incident Dashboard

    Xurrent Screenshots

    Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling