TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Appointments

    Score10 out of 10
    N/ASquare headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

    $29

    per month per location

    WellnessLiving

    Score4.1 out of 10
    N/AWellnessLiving in Ontario offers an integrated club management software for smaller gyms, spas, health, yoga, dance studios, and others, with online calendaring and registration, easy online payment management, marketing automation and enrollee engagement, and also some workforce management features.

    $69

    per month

    Pricing
    Square AppointmentsWellnessLiving
    Editions & Modules
    Free
    $0
    Plus
    $29
    per month per location
    Premium
    $69
    per month per location
    Starter
    $69
    per month
    Business
    $199
    per month
    BusinessPro
    $349
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Square AppointmentsWellnessLiving
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for the first two months on the Business and BusinessPro plans.
    More Pricing Information
    Community Pulse
    Square AppointmentsWellnessLiving
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    WellnessLiving
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Square AppointmentsWellnessLiving
    Small Businesses
    Calendly
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square AppointmentsWellnessLiving
    Likelihood to Recommend
    9.1
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Square AppointmentsWellnessLiving
    Likelihood to Recommend
    Block, Inc (Square)
    Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
    Incentivized
    Read full review
    WellnessLiving
    WellnessLiving provides my small piano and art studio with just what we need for scheduling without being forced to add bells and whistles we don't need. We accept payments directly through Intuit so we don't need a scheduling system that accepts payment. We handle our own promotions on the school's social media platforms so we don't need it on a scheduling platform.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
    • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
    • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
    Incentivized
    Read full review
    WellnessLiving
    • They respond to any technical problems by email and phone promptly.
    • The cost is affordable for our small business.
    • Their platform works with our business set up.
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • Additional functionality: real-time availability calendar to customers
    • Not redirect away from our site to Square
    • Additional functionality: Ability for customers to add up sales when checking out
    Incentivized
    Read full review
    WellnessLiving
    • When a student enrolls in a 2-hour class, we have to enter it as two 1 hour classes. As a result, the student only gets one reminder email. This always causes confusion. This needs to be addressed and corrected.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
    • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
    Incentivized
    Read full review
    WellnessLiving
    WellnessLiving support replies promptly to emails and actually answers the phone.
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
    Incentivized
    Read full review
    WellnessLiving
    MINDBODY forced us to accept a larger "basic" package with bells and whistles we didn't need, almost doubling our monthly bill with them. Not okay, especially since we were one of their very first clients. No support for micro-businesses like my studio.
    Incentivized
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Ease of scheduling brings in more appointments
    • Must have a card on system to schedule and prepay for an appointment
    • Offers multiple types of appointments
    • Cancellation fees
    Incentivized
    Read full review
    WellnessLiving
    • They came to us at the perfect time. We were with another scheduling software company that was going to gouge us with increased costs. WellnessLiving was just starting and gave us an affordable package.
    Incentivized
    Read full review
    ScreenShots

    WellnessLiving Screenshots

    Product screenshot