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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    Trimble Fleet Mobility

    Score9 out of 10
    N/AN/AN/A
    Pricing
    StartdeliverTrimble Fleet Mobility
    Editions & Modules
    Basic
    $445
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    StartdeliverTrimble Fleet Mobility
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    StartdeliverTrimble Fleet Mobility
    Security
    Comparison of Security features of Startdeliver and Trimble Fleet Mobility
    Feature
    Startdeliver
    10.0
    1 Ratings
    16% above category average
    Trimble Fleet Mobility
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Startdeliver and Trimble Fleet Mobility
    Feature
    Startdeliver
    10.0
    1 Ratings
    14% above category average
    Trimble Fleet Mobility
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com10.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Startdeliver and Trimble Fleet Mobility
    Feature
    Startdeliver
    9.5
    1 Ratings
    8% above category average
    Trimble Fleet Mobility
    -
    Ratings
    Product usage10.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Startdeliver and Trimble Fleet Mobility
    Feature
    Startdeliver
    9.4
    1 Ratings
    9% above category average
    Trimble Fleet Mobility
    -
    Ratings
    NPS surveys9.01 Ratings00 Ratings
    Sponsor tracking9.01 Ratings00 Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow10.01 Ratings00 Ratings
    Internal collaboration10.01 Ratings00 Ratings
    Customer health scoring9.01 Ratings00 Ratings
    Customer segmentation9.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Startdeliver and Trimble Fleet Mobility
    Feature
    Startdeliver
    9.8
    1 Ratings
    16% above category average
    Trimble Fleet Mobility
    -
    Ratings
    Customer health trends10.01 Ratings00 Ratings
    Engagement analytics10.01 Ratings00 Ratings
    Revenue forecasting9.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Best Alternatives
    StartdeliverTrimble Fleet Mobility
    Small Businesses
    ClientSuccess
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StartdeliverTrimble Fleet Mobility
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.8
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    StartdeliverTrimble Fleet Mobility
    Likelihood to Recommend
    Startdeliver
    with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
    Incentivized
    Read full review
    Trimble
    Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.
    Read full review
    Pros
    Startdeliver
    • Track the features your clients are using
    • Churn prevention
    • Shared spaces for collaboration
    • Integration
    Incentivized
    Read full review
    Trimble
    • Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
    • The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
    • The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
    Read full review
    Cons
    Startdeliver
    • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
    • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
    • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
    Incentivized
    Read full review
    Trimble
    • Transit times are sometimes inaccurate/inconsistent.
    • Software can slow down as a route file undergoes many changes.
    • Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.
    Read full review
    Likelihood to Renew
    Startdeliver
    No answers on this topic
    Trimble
    Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
    Read full review
    Usability
    Startdeliver
    from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
    Incentivized
    Read full review
    Trimble
    No answers on this topic
    Alternatives Considered
    Startdeliver
    Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
    Incentivized
    Read full review
    Trimble
    Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
    Read full review
    Return on Investment
    Startdeliver
    • saves atleast 30% time per customer
    • Prevents churn thanks to great healthscoring and customer details function
    • becomes an integrated source of truth
    Incentivized
    Read full review
    Trimble
    • Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
    • Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
    • Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.
    Read full review
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