The StarWind HyperConverged Appliance (HCA) is a hyper-converged infrastructure solution designed to reduce application downtime on a reasonable budget.
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DiskStation
Score 8.8 out of 10
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DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.
As a nonprofit, we needed a virtualization platform that was reliable, cost effective, and simple to administer. StarWind HyperConverged Appliance checked all the boxes for us. We went with their refurbished models to lower the cost, and they've been rock solid. We were able to simplify our environment and the platform has been so reliable that I really don't have to think about it. This has been great for me as the sole sysadmin. There are a lot of pieces to manage, and StarWind HyperConverged Appliance have allowed me to focus less on the platform and more on the VM's themselves and the other pieces of our network environment. I think as long as you get the "right size" of StarWind HyperConverged Appliance that this platform could work well for many organizations.
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
It is extremely easy to set up, it comes with most options pre-configured for you. But the support group will walk through your entire setup and migration.
It is monitored by StarWind 24x7. Instead of issues being reactive with the monitoring I'm hoping things will be more proactive.
The performance has been outstanding. I think disk was our main limiting factor with our hold hardware.
Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
Support team has slight accent but is not too difficult to understand.
Emphasis on security can be improved. Things like default passwords were not changed initially until requested.
Can't really think of much else...If I had to split hairs...on reboots sometimes it took a while to sync with the other node. Max was 30 minutes, but 99% of the time it's 3-4 minutes.
While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
The hardware appliance convinced me. It is also good to use as a product in the box.Experience of the speed and security of the storage and the data on the storage is important.Installation is relatively easy and support is supportive. You are not left alone.Therefore a clear recommendation
As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
Overall, the appliance is versatile. It covers the adaptation to all current hypervisors and can be addressed via different protocols. This prepares you for a wide range of uses.Rack mounting is also well thought out. And last but not least, apart from the technical performance, it is also an eye-catcher.
The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
Working with the support team has been great. Connecting with somebody during and after business hours has been smooth, and they have always been responsive and professional. I don't have to wait very long to hear back from them when either sending out an email with a question or inquiry or when calling after business hours when we had to shutdown and bring back up the servers due to hurricanes here in Florida.
Literally, while writing this review, I just received an email from starwind saying my VSAN version was out of date due to a recent update coming out and they offered to help me install it. Its just amazing how "on top of it" support is. They'll monitor downtime, reboots, version issues, even the bios firmware on the Dell servers... I can't imagine using any other vendor, they just do it all, and they do it well.
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
The old saying: Preparation is everything.It should be ensured in advance that the operating system is up-to-date and therefore suitable for the appliance.The recommended network adapters should also be used in the network and the firewall rules adjusted.If this is planned in advance and everything is prepared, then the installation can be carried out relatively quickly.The manuals and the StarWind website are also a very good help.
Scale was a proprietary SAN software/hardware and outrageously high priced. The StarWind HyperConverged Appliance was just Dell servers with VMWare ESXi Hypervisor installed running two Windows Servers virtual machines where the StarWind SAN software is installed on. The only thing that was proprietary for StarWind was the StarWind SAN software
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
Our CIS software has some poorly optimized SQL logic. Our old Failover Cluster w/ a VNXe3200 SAN would take up to 7 seconds to pull a customer's records up. It now takes only 1-2 seconds. Our front office has been much more pleasant since their install.
I would only rarely have to interact with our blade switches and VNXe SAN, so I wouldn't necessarily retain the knowledge of how to configure them. Each time I'd need to make a change, I'd have to refer back to my documentation. That's no longer an issue I have to deal with.
The rack footprint for our cluster went from 14U to 4U, and we were able to achieve it with much less network cabling and with lowered power requirements.
